Revenue Specialist I
Job Description: • Researching reported issues to validate the root cause and reviewing for accuracy to maximize efficiency and eliminate non-value add work. • Resolving discrepancies that prevent us from receiving quality data, at both the patient and payor levels. • Providing case studies and examples to illustrate issues and communicate with vendors to drive resolution. • Audit Eligibility and Insurance Discovery alerts to ensure the correct action is taken. • Driving next steps including correcting TM errors, defining best practices, and enhancing workflows. • Periodically reviewing existing processes to make refinements. • Identifying changes to payor behavior and broader system solutions to confirm if workflows need to be adjusted. • Partnering with embedded analysts to layer business context over analytical insights. Requirements: • High school diploma or GED, required • Associates or Bachelor’s degree, highly preferred • Ability to research and problem solve, using analytical and critical thinking skills • Healthcare and medical billing/collections experience is preferred • Intermediate computer proficiency in Microsoft Office including: OneNote, Excel, and Outlook • Demonstrated history of resolving challenging issues • Deeply built values of TEAM! Benefits: • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out • Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.