Remote Weekend Dispatcher – Second Shift Opportunity with a Leading Facility Maintenance Company (Buffalo, NY vicinity required for initial training)

Unlock Your Potential as a Remote Weekend Dispatcher with WorkWarp Are you a highly organized and tech-savvy individual looking for a challenging yet rewarding role in a rapidly expanding facility maintenance company? Do you have a passion for dispatching and customer service? If so, we have an exciting opportunity for you to join our team as a Remote Weekend Dispatcher - Second Shift! At WorkWarp, we're committed to providing top-notch services to our clients across multiple states, including New York, Pennsylvania, West Virginia, Georgia, and Florida. Our existing relationships with major national retail chains have enabled us to establish a strong presence in the commercial facility maintenance industry. As a Remote Weekend Dispatcher, you will play a critical role in ensuring the smooth operation of our services, and we're looking for someone with a strong skillset to join our team. About the Role This is a fully remote position, but we require our candidate to be located near the Buffalo, NY vicinity for initial training purposes. The training will be conducted in-person prior to transitioning to a fully remote role. As a Remote Weekend Dispatcher - Second Shift, you will be responsible for: • Dispatching technicians across multiple states, ensuring timely and efficient completion of tasks • Communicating effectively with technicians, customers, and internal stakeholders to resolve issues and provide updates • Answering and directing customer phone calls and emails, providing exceptional customer service • Updating clients on work status, ensuring transparency and satisfaction • Utilizing MS Office and QuickBooks to manage and update records, reports, and other relevant documents This is a weekend-only role, requiring your availability on both Saturdays and Sundays from 1:30 PM to 9:30 PM. You will be working an 8-hour shift, with some on-call responsibilities. Essential Qualifications and Skills To succeed in this role, you should possess: • Strong attention to detail and organizational skills, with the ability to multi-task in a fast-paced environment • Proficiency in MS Office and QuickBooks, with the ability to learn and adapt to new technologies • Proven experience as an administrative assistant or in a similar role, with a strong understanding of customer service principles • Excellent communication and interpersonal skills, with the ability to work effectively with technicians, customers, and internal stakeholders • Ability to work independently in a remote environment, with minimal supervision While not required, having 1 year of dispatching experience is considered a plus. We're looking for someone who is eager to learn and grow with our company. What We Offer As a valued member of our team, you will enjoy: • A competitive hourly rate of $17.50 or higher, depending on your experience • Opportunities for career growth and professional development in a rapidly expanding company • The flexibility of working remotely, with the ability to manage your work-life balance • A dynamic and supportive work environment, with a team committed to delivering exceptional services to our clients • A comprehensive package of benefits and perks, designed to support your overall well-being Company Culture and Values At WorkWarp, we're passionate about delivering exceptional services to our clients, and we're committed to fostering a culture that supports our employees' growth and well-being. Our company values include: • A commitment to excellence in everything we do • A passion for innovation and continuous improvement • A focus on customer satisfaction and loyalty • A culture of teamwork and collaboration • A dedication to supporting our employees' professional development and growth We're proud to be a part of the facility maintenance industry, and we're excited about the opportunities that lie ahead. As a member of our team, you will be part of a dynamic and growing company that is shaping the future of our industry. Why Join Our Team? If you're a motivated and organized individual with a passion for dispatching and customer service, we encourage you to apply for this exciting opportunity. As a Remote Weekend Dispatcher - Second Shift, you will play a critical role in our company's success, and you'll have the opportunity to grow and develop your skills in a rapidly expanding industry. To learn more about our company and our services, please visit our website at www.bnbrepairs.com. We're excited to hear from you and discuss this opportunity further! How to Apply If you're ready to take your career to the next level, please submit your application today. We're looking forward to hearing from you and discussing this exciting opportunity further. Don't miss out on this fantastic opportunity to grow your career with WorkWarp! Apply This Job