[Remote] Nurse Manager, Oncology Population Health
Note: The job is a remote job and is open to candidates in USA. Thyme Care is a cancer care navigation company focused on transforming the cancer care experience for patients and their caregivers. The Oncology Nurse Manager will lead nursing teams, ensuring high standards of clinical care while fostering a culture of growth and compassion. This role involves coaching Nurse Team Leads, implementing performance management strategies, and ensuring compliance with quality standards. Responsibilities • Directly manage Nurse Team Leads, providing coaching, mentorship, and structured performance management strategies to help them become strong and effective leaders. • Enable Nurse Team Leads to improve team performance, productivity, and efficiency through people management practices, including clear goal-setting, regular feedback, accountability systems, and engagement strategies. • Set and monitor performance metrics across multiple teams, using data to identify trends, address barriers, and implement targeted improvement plans. • Serve as an escalation point for complex member and caregiver cases, modeling sound clinical judgment while supporting team confidence. • Build strong communication loops across leadership and frontline nurses, ensuring insights from staff and members shape organizational decisions. • Champion the adoption and consistency of NCQA-compliant workflows and documentation, ensuring quality standards and compliance practices are understood, integrated, and sustained across teams. • Anticipate staffing and leadership needs, support succession planning, and foster career growth pathways for Nurse Team Leads and their teams. • Represent nursing leadership in cross-functional forums, advocating for strategies that advance both quality of care and workforce productivity. Skills • Bachelor of Science Degree in Nursing • Unrestricted Registered Nurse (RN) license • Willingness to obtain additional state licenses, as needed • At least 8 years of nursing experience • 2 years as a nurse leader in a remote oncology navigation and/or remote oncology case management environment • Certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM) • Proven leadership experience with a strong track record of coaching, mentorship, and holding teams accountable to drive results • Demonstrated success in building leaders, particularly through coaching and mentoring emerging leaders in core skills of people management • Hands-on experience designing and implementing structured performance management strategies that improve productivity, efficiency, and engagement across multiple roles and teams in a remote environment • Applied data-driven approaches in prior roles, using performance metrics and outcomes to measure success, diagnose issues, and lead sustainable improvements • Experience aligning leadership development and team performance strategies with organizational goals to deliver measurable impact • Understanding of how to align team goals with broader population health strategies — including risk stratification, care gap closure, and quality improvement • Experience leading teams through organizational change and growth, including restructuring, scaling, or process redesign, while maintaining engagement, morale, and performance • Demonstrated flexibility and resilience by adapting to shifting priorities, unclear situations, or rapidly changing environments • Ability to guide teams through ambiguity with steadiness, transparent communication, and a focus on outcomes • Determination to persevere through challenges or barriers encountered • Experience with video chatting, Google Suite, Slack, electronic health records, or a willingness to learn new technology • Ability to identify and prioritize team needs and take necessary steps to address urgent and essential issues immediately • Self-starter who does not need direction to take action and solve problems • Prior startup experience Company Overview • Thyme Care is a healthcare company that provides oncology care management services. It was founded in 2020, and is headquartered in Nashville, Tennessee, USA, with a workforce of 501-1000 employees. Its website is https://www.thymecare.com.