Prior Authorization Coordinator

DxTx Pain & Spine is a physician-aligned partner organization committed to elevating pain and spine practices by combining best in class clinical autonomy with strong operational support. We partner with independent, award-winning physicians across a national network, providing scalable back-office, compliance, finance, ASC, and marketing resources, while preserving each practice’s identity and decision-making freedom. Our clinical philosophy focuses on diagnosing and treating the source of pain, using non-surgical and minimally invasive options first, and reserving surgery as a last resort. When you join DxTx, you’re working in an environment that values innovation, transparency, growth, and true physician partnership. The Prior Authorization Coordinator is responsible for all aspects of the prior authorization process for interventional pain management procedures in an office or outpatient setting including advanced procedures. Compensation: $19 - $21 per hour Schedule: Full-Time, Monday-Friday 8am-4:30pm Location: Remote Duties & Responsibilities: • Monitors advanced procedure trackers for each practice and identify opportunities to assist with the authorization process. • Collects all the necessary documentation to obtain prior authorization. • Reviews medical necessity guidelines for all procedures by Paycor. • Contacts the practice for additional information and completion of the required prior authorization to proceed with procedures and medication requests. • Completes, timely, and accurate identification and submission of prior and retro authorization requests to the payors. • Interacts with pain practices, vendors, insurance companies, patients, and management, as necessary, to request for prior authorizations. • Documents account activity, updating patient and claim information and demonstrating proficiencies with the prior authorization system to ensure all functionalities are utilized for the most efficient processing of claims. • Identifies prior authorization trends and/or issues resulting in delayed claims processing. • Provides the highest level of customer service to internal staff. • Serves as a backup to the Contact Center Team to receive inbound calls for patient scheduling as needed during peak hours of high call volume. • Performs other related duties as assigned. Requirements: • High School Diploma or GED (required). • At least one year of Prior Authorization and clinical setting experience (required). • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software. • Extensive knowledge of the requirements of the HIPAA privacy and security rules. • Basic understanding of medical terminology. • Familiar with navigating payor portals to obtain authorization and medical policies. Physical Demands: • Required to sit for long periods. • Must be able to communicate with or without reasonable accommodations – speak and hear. • Able to use both hands to finger, handle, or feel, and reach with hands and arms. • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. • Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. Full-Time Employee Benefits: • Health, dental, vision insurance • Accident and Life/AD&D insurance • Short & Long-Term disability insurance • Emergency travel assistance program • ID-theft protection services • LifeMart employee discount program • Health Savings Account (HSA) • Health management tools • Paid time off • Company paid holidays • Paternal leave • 401(k) • Remote stipend • Travel reimbursement • Continuing education reimbursement • Bonusly • DailyPay An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. lCOmKMCwTB