**Manager, Customer Success Engineer, EMEA - Accelerate Technical Adoption and Drive Business Outcomes at Blithequark**

Are you a seasoned professional with a passion for DevSecOps and customer success? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further than this exciting opportunity to join Blithequark as a Manager, Customer Success Engineer, EMEA. As a key member of our team, you will lead a group of technical specialists in driving product adoption and value realization at scale across the EMEA region, leveraging your expertise in DevSecOps, program development, and leadership to deliver measurable business outcomes. **About Blithequark** Blithequark is a leading open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations worldwide. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We believe that when everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. **The Role** As a Manager, Customer Success Engineer, EMEA, you will be responsible for leading a team of technical specialists who manage a pooled book of business focused on driving product adoption and value realization at scale across the EMEA region. You will develop scalable technical enablement strategies that reach customers at all levels, focusing on delivering measurable business outcomes through GitLab's technology while creating repeatable frameworks for customer technical success and implementing systematic solutions to adoption barriers. **Key Responsibilities** * Technical Value Acceleration: Drive GitLab adoption and value realization across the EMEA customer base by developing scalable technical enablement strategies that reach customers at all levels. * Team Leadership & Program Development: Lead and mentor a team of Customer Success Engineers across the EMEA region, fostering a culture of technical excellence and customer-focused problem solving. * Commercial Technical Partnership: Partner with Sales and Renewals teams to align technical enablement with commercial objectives, proactively identifying adoption trends that signal churn or growth opportunities. * Voice of the Customer Advocacy: Amplify customer needs and technical pain points throughout the organization by translating field insights into actionable intelligence for cross-functional teams. **What You'll Bring** * Technical Expertise: Deep understanding of DevSecOps practices with ability to translate technical concepts into business value. Experience developing scalable enablement strategies, software development background, and comprehensive knowledge of GitLab use cases across SCM, CI/CD, DevSecOps, and Agile Planning. * Strategic Program Development: Design and implement scalable customer success programs with proven track record of driving technical adoption across broad customer bases. * Leadership & Communication: Lead technical teams with focus on customer outcomes through excellent communication skills that articulate complex concepts clearly. * Performance Indicators: Drive success through measurable customer adoption rates, technical value realization, customer satisfaction, and team effectiveness in delivering outcomes at scale. **What Blithequark Offers** * Benefits to support your health, finances, and well-being * Flexible Paid Time Off * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental leave * Home office support **Join Our Team** At Blithequark, we welcome interest from candidates with varying levels of experience. Many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application. We are proud to be an equal opportunity workplace and are an affirmative action employer. We will not tolerate discrimination or harassment based on any protected characteristic. **Country Hiring Guidelines** Blithequark hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. **Privacy Policy** Please review our Recruitment Privacy Policy. Your privacy is important to us. **Apply Now** Ready to take your career to the next level? Apply now to join Blithequark as a Manager, Customer Success Engineer, EMEA and be part of a dynamic team that is shaping the future of software development. Key Qualifications Deep understanding of DevSecOps practices with ability to translate technical concepts into business value Experience developing scalable enablement strategies, software development background, and comprehensive knowledge of GitLab use cases across SCM, CI/CD, DevSecOps, and Agile Planning Design and implement scalable customer success programs with proven track record of driving technical adoption across broad customer bases Lead technical teams with focus on customer outcomes through excellent communication skills that articulate complex concepts clearly Drive success through measurable customer adoption rates, technical value realization, customer satisfaction, and team effectiveness in delivering outcomes at scale What We Offer Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Join Our Team At Blithequark, we welcome interest from candidates with varying levels of experience. Many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application. We are proud to be an equal opportunity workplace and are an affirmative action employer. We will not tolerate discrimination or harassment based on any protected characteristic. Country Hiring Guidelines Blithequark hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy Please review our Recruitment Privacy Policy. Your privacy is important to us. Apply Now Ready to take your career to the next level? Apply now to join Blithequark as a Manager, Customer Success Engineer, EMEA and be part of a dynamic team that is shaping the future of software development.