Kelly Services Remote Bilingual Tax Software Support in Phoenix, Arizona

Ready, set, go. Put your career in motion with a great new opportunity. Join the Kelly® Professional & Industrial team as a Remote Bilingual Tax Software Support Representative at a global provider of professional information software solutions, Tax, and Finance . We’re here every step of the way to help you and your career be the best it can be. So bring your energy, and find out what’s next for you. Why should you apply to be a Remote Bilingual Tax Software Support? • Temp to hire • 100% Work from home position • Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/ • Ability to expand your skill set What’s a typical day as Remote Bilingual Tax Software Support? You’ll be: • Guide tax preparers using top-tier tax software. • Assist with tax return questions, including form input and moderate to complex calculations. • Provide support via phone, email, and chat for system/content issues. • Identify, resolve, or escalate issues as needed and document interactions. • Maintain product and customer data confidentiality. • Document resolutions for recurring inquiries. This job might be an outstanding fit if you: • Familiarity with CCH tax and accounting software • HS completed • Experience in a customer support or help desk role • Proficiency in computer skills, including Microsoft Office • Flexible schedule and willingness to work overtime when necessary • Additional responsibilities as assigned. • Please note that this Remote Bilingual Tax Software Support role may require evening and weekend availability during peak seasons to meet objectives. • Bilingual English/Spanish Salary compensation: • Pay Rate: $22.00 per hour • Training is paid and scheduled from 9:00 AM to 6:00 PM Eastern Time for 3 to 4 weeks. • After training, your shifts may fall between 8:00 AM and 8:00 PM Eastern Time, with occasional weekend assignments. Equipment needed to perform the job • Home PC needs to be either • Windows 10 PC OS version 1809 or newer • MAC with the newer version • High-Speed Internet (Faster Internet is better) • Cell phone • Headset This job also requires a: • Professional Reference, • Employment Verification • Education Verification What happens next Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—you’re still in our network even if this position doesn’t work out. That means all our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly ® . You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.