Etsy is the global marketplace for unique and creative goods. The Strategy and Operations Coordinator plays a critical role in keeping the Buyer organization operating smoothly, focusing on coordination, enablement, and organizational health.
Responsibilities
- Design, coordinate, and maintain processes, tools, and operating rhythms across the BuyerX Group, to ensure the team has clarity on what’s happening, what’s expected, and when
- Support BuyerX Group in company-wide processes (e.g., SFP planning, goal-setting, CEO and org-wide reviews) by coordinating participation, managing content and required inputs, and tracking key deadlines for all cross-company deliverables
- Draft, coordinate, and manage internal communications (e.g., newsletters, org updates, all-hands content, presentations) while maintaining clear, transparent communication channels between Buyer leads and their teams
- Keep distribution lists, Slack channels, and other communication pathways accurate and up to date—reflecting new hires, exits, and org adjustments
- Plan and execute team events, offsites, and department-wide gatherings in partnership with Buyer leads and key stakeholders
- Support priority projects as needed by gathering information, organizing materials
- Ensure leaders are prepared for meetings/events with materials, agendas, and logistics
- Partner with other Coordinators, Program Managers, and Executive Assistants across Etsy to ensure alignment
- Represent BuyerX leaders with professionalism, discretion, and confidentiality in internal and external interactions
- Serve as a trusted coordination partner, anticipating needs and helping the org stay aligned
- Build trust and connections across all layers of the BuyerX group, developing situational awareness of cross-group dependencies
- Proactively flag challenges, opportunities, and other relevant updates to BuyerX leadership
- Track L&D activities, expense reports, budget elements, and other operational enablers that keep the Buyer organization functioning smoothly
- Manage leaders’ calendars, travel, and other scheduling assignments, as needed
Skills
- Proven ability to design, manage, and refine operating rhythms, processes, and cross-team workflows
- Strong written and verbal communication skills, with experience creating clear internal updates, presentations, and org-wide communications
- Demonstrated skill in coordinating multi-stakeholder projects and keeping teams aligned on timelines, deliverables, and expectations
- High emotional intelligence and the ability to build trust, maintain discretion, and navigate relationships across all levels of an organization
- Experience providing administrative and logistical support to senior leaders, including scheduling, logistics, meeting prep, and event coordination
Benefits
- Equity package
- Annual performance bonus
- Competitive benefits that support you and your family
Company Overview
Etsy is an e-commerce site and a smartphone application for buying and selling handmade and vintage items. It was founded in 2005, and is headquartered in Brooklyn, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.etsy.com/.Company H1B Sponsorship
Etsy has a track record of offering H1B sponsorships, with 38 in 2025, 46 in 2024, 32 in 2023, 52 in 2022, 45 in 2021, 39 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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