Senior Project Manager, Global Operations

Job Description: • Lead the planning, execution, and delivery of large-scale, cross-functional projects — from strategic concept through implementation — ensuring alignment with organizational priorities, timelines, and budgets. • Partner with logistics, order management, planning, commercial, product development, and technology teams to streamline Retail and Direct-to-Consumer (DTC) supply chain operations, improving speed, efficiency, and cost-effectiveness. • Drive initiatives that enhance the consumer experience across eCommerce platforms and fulfillment networks, optimizing inventory availability, delivery accuracy, and service times. • Build strong partnerships across Global Operations, Commercial, IT, Product Development, and Finance to ensure project alignment with business goals and growth objectives. • Identify, assess, and mitigate operational and project risks; develop proactive contingency plans and guide cross-functional teams through organizational change. • Leverage analytics and KPIs to measure performance, forecast project outcomes, and identify continuous improvement opportunities. • Deliver clear and concise program updates to executive sponsors and senior leadership, articulating key milestones, issues, and ROI impact. • Promote best-in-class project management practices and frameworks to drive operational excellence across global functions. Requirements: • 8+ years of progressive experience in project management, operations, and supply chain leadership roles, ideally within a CPG, retail, or eCommerce organization • 5+ years of experience in global supply chain functions, with proven success in driving cost efficiency, operational scalability, and process transformation • 3+ years of direct experience in direct-to-consumer (DTC) logistics, digital fulfillment, or eCommerce operations, including platform integration and omnichannel distribution • Demonstrated ability to lead cross-functional, global teams to deliver measurable outcomes on time and within budget • Proven track record in implementing digital transformation initiatives, process automation, or fulfillment optimization programs • Strong financial acumen and ability to quantify ROI from operational initiatives • Expertise in data-driven project management, leveraging analytics tools to forecast, monitor KPIs, and inform executive reporting • Adept at navigating complex organizational structures and building alignment among diverse stakeholders • Excellent presentation and communication skills with the ability to influence at all levels • Proficient in Microsoft Project, Excel, PowerPoint, and Visio; experience with ERP/WMS/eCommerce platforms (e.g., SAP, NetSuite, Shopify, Salesforce Commerce Cloud) a plus • Bachelor's degree required. Benefits: • medical insurance • dental insurance • vision insurance • flexible spending accounts • health savings accounts (HSA) with company contribution • 401(k) retirement plan with matching • employee stock purchase program • life insurance • AD&D • short-term disability insurance • long-term disability insurance • generous paid time off • company holidays • parental leave • identity theft protection • pet insurance • pre-paid legal insurance • back-up child and eldercare days • product discounts • referral bonus program • and more. Apply Now Apply Now