Join the Airbnb Team as a Senior Local License Manager - Contract
We're on a mission to create a world where anyone can belong anywhere, and we're looking for a talented Senior Local License Manager to join our team! As a contract-based role, this is a fantastic opportunity to work with a leading company in the travel and hospitality industry, driving global expansion and compliance. You'll play a pivotal role in ensuring Airbnb's businesses operate smoothly, while fostering a culture of innovation, collaboration, and growth.
About Airbnb
Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. Our team embodies the company's innovative spirit, and we're committed to leading as a 21st-century company. With a focus on core values, we're building a unified team that drives success and growth.
The Role: Senior Local License Manager - Contract
As a Senior Local License Manager, you'll be responsible for researching, understanding, and collecting pertinent licenses, certifications, and public and private permitting and access requirements. Your goal will be to guide our strategy and programs, align cross-functional teams on execution plans, and ensure compliant and high-quality experiences for our guests and hosts worldwide.
Key Responsibilities:
- Build out the operational plan to understand, define, collect, and maintain permitting and licensing requirements for various categories across the business at local and regional levels.
- Create alignment across Supply, Policy, Legal, Product Marketing, and Business stakeholders on plans to execute permit, license, access requirements, or other necessary permissions.
- Implement requirements within local jurisdictions, such as reaching out to permitting/licensing bodies, conducting training sessions for team members, and verifying that required documentation has been received and stored.
- Directly connect with institutions, regulatory bodies, and private property owners to understand their requirements and create plans that enable access for hosts.
- Assist hosts with obtaining required permissions.
- Triage inquiries from private and public permitting/licensing bodies, addressing access-related incidents, and assisting with any local enforcement actions or investigations.
- Work with Product and Engineering to identify opportunities to automate operational processes, shape requirements for internal tooling development.
Our Team: Scaled Ops
The Scaled Ops team is a cross-functional supply team that supports Airbnb's global business operations. We coordinate internally and with guests, hosts, and local governments/organizations to ensure successful outcomes for our community. We're looking for an operator who is exceptionally effective, entrepreneurial, collaborative, and an excellent communicator.
Requirements and Qualifications:
Essential Qualifications:
- 10+ years of work experience in operations, management consulting, and/or project management in dynamic entrepreneurial and highly ambiguous environments.
- Experience with permits and licenses, particularly access/location ones, within the travel and hospitality industry, is a strong plus (ideally spanning a wide variety of geographies).
- Experience spinning up programs and projects from 0 to 1.
- Alignment with Airbnb's values and high ethical standards.
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives.
Preferred Qualifications:
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, analytics, legal, and policy.
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions. SQL knowledge is a plus.
- Excellent organizational skills with high attention to detail and quality.
- Excellent written and verbal communication skills, excellent presentation skills.
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited to get their hands dirty.
What We Offer:
Compensation and Benefits:
- Competitive hourly rate: $80-$100/hour.
- Medical, Dental, Vision, and 401K benefits.
Career Growth Opportunities:
- Opportunity to work with a leading company in the travel and hospitality industry.
- Collaborate with cross-functional teams to drive global expansion and compliance.
- Develop your skills and expertise in permits, licenses, and certifications.
- Contribute to the growth and success of Airbnb's businesses.
Work Environment and Company Culture:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services, and solutions. We're an inclusive and dynamic work environment that values creativity, collaboration, and growth.
How to Apply:
If you have the skills and passion we're looking for, please submit your application today! We can't wait to hear from you and explore how you can contribute to our team's success.
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