Note: The job is a remote job and is open to candidates in USA. Arvest Bank is a financial institution that offers a comprehensive suite of benefits. The Teller (Floater) role involves processing transactions, identifying customer needs, and providing exceptional customer service while floating to various branch locations as needed.
Responsibilities
- Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists
- Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples
- Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program
- Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture
- Prepare daily settlements of teller cash and proof transactions
- Using customer focused skills, explain policies and procedures to customers as applicable
- Balance cash drawer to transactions daily
- May open new accounts if successfully completed FSR training
- Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity
- Support and uphold the Arvest Mission Statement
- Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded
- Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service
- Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation
- Promote professionalism at all times
Skills
- High school diploma or general education degree (GED) required
- Must be able to arrive at work on time, work on site and have regular work attendance
- Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
- Must be able to provide cordial customer service regardless of customer personality, presence or communication style
- Must be able to perform several tasks at once
- Must be able to work in a stressful atmosphere
- Must be able to rotate job tasks
- Must be able to occasionally work overtime
- Must be able to greet others cordially
- Must be able to coordinate multiple and changing priorities
- Must be able to verbally communicate with all other associates
- Must be able to operate telephone, scanner, copier and FAX machines
- Must be able to move from department, division, or bank to department, division or bank to attend meetings
- Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
- The associate is regularly required to stand, walk, sit, and to talk and hear
- The associate must occasionally reach with hands and arms; stoop, kneel, or crouch
- The associate may occasionally be required to lift or move up to 52 pounds
- Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus
- Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred
Benefits
- A comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits
Company Overview
Arvest Bank is a community-based financial institution serving more than 110 communities in Arkansas, Kansas, Missouri and Oklahoma. It was founded in 1961, and is headquartered in Lowell, Arkansas, USA, with a workforce of 5001-10000 employees. Its website is https://www.arvest.com.Company H1B Sponsorship
Arvest Bank has a track record of offering H1B sponsorships, with 3 in 2025, 6 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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