Note: The job is a remote job and is open to candidates in USA. IT Associates is seeking a detail-oriented Quality Engineer with strong experience in end-to-end testing of custom retail e-commerce platforms. In this role, you will help ensure the highest quality of the e-commerce site by maintaining comprehensive test strategies that validate the full customer journey from browsing to post-order flows.
Responsibilities
• Develop and implement end-to-end (E2E) test strategies covering the complete customer flow on the e-commerce platform — including search & browse, product details, cart, checkout, payments, order confirmation, and post-purchase experiences
• Execute functional, integration, system, regression, and E2E tests across web, mobile, APIs, and backend systems
• Validate critical integrations with payment gateways, shipping providers, tax services, inventory/OMS, and ERP systems
• Create and maintain detailed and reusable test plans, test cases, and test scripts based on functional requirements and user stories
• Define test data requirements and manage environments to support consistent and repeatable testing
• Identify, document, and report defects clearly with steps to reproduce, severity, and expected vs. actual behavior
• Work with developers and product owners to triage issues, validate fixes, and ensure timely resolution
• Support or develop automated test scripts and frameworks to accelerate regression testing and increase overall test coverage
• Integrate automated tests into CI/CD pipelines to support continuous quality validation
• Partner with cross-disciplinary teams — product, design, backend, DevOps — to clarify acceptance criteria, discuss edge cases, and contribute to quality outcomes during sprint planning and refinement
• Support User Acceptance Testing (UAT) and business validation activities
• Identify issues that impact user experience, performance, or edge-case user journeys, and provide insights to mitigate them before release
Skills
• 5+ years of QA or Quality Engineering experience, focused on Large e-commerce, retail platforms
• Demonstrated experience designing and executing end-to-end test strategies and scenarios
• Strong functional testing skills across UI, APIs, and backend flows
• Good experience with test management and defect tracking tools like Azure Devops
• Knowledge of automation frameworks and scripting (Selenium, Cypress, Playwright, etc.) and the ability to collaborate on automation approaches
• Excellent analytical and problem-solving skills
• Clear communication skills for reporting bugs and test results to technical and non-technical stakeholders
• Strong attention to detail and user-focused quality mindset
• Experience with retail checkout flows, tax and shipping APIs, inventory systems, and payment processor integrations
• Exposure to Agile development processes
• Previous work on custom e-commerce platforms (not just off-the-shelf SaaS solutions)
• Comfortable with data and integration testing, including API validation and basic SQL queries
Benefits
• Medical
• Dental
• Retirement
• Other benefits
Company Overview
• IT Associates provides businesses and organizations with IT, data, consulting, and communications services and equipment. It was founded in 1997, and is headquartered in Warrenville, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.itassociatesinc.com/.
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