Note: The job is a remote job and is open to candidates in USA. Gesa Credit Union is a community-focused organization that values the unique experiences of its team members. The Product Owner I is responsible for managing the technical lifecycle of assigned products, collaborating with stakeholders, and ensuring alignment with business objectives through Agile practices.
Responsibilities
- Understands business and end-user needs; and can identify and prioritize features to be delivered to meet those needs
- Actively participate in Agile ceremonies to ensure development efforts remain aligned with business objectives, the product vision, and user needs
- Demonstrate accountability by facilitating stakeholders’ inspection & reviews of delivered functionality, leading planning sessions to clarify priorities, and maintaining transparent communication throughout the development lifecycle
- Negotiate deliverables based on team capacity and learning and adapt plans iteratively to reflect evolving priorities and validated outcomes
- Develop near term rolling-wave product roadmaps in close collaboration with business owners to ensure alignment with business objectives and related outcomes. Continuously refine the roadmap based on stakeholder input, delivery data, and validated learnings from actual product outcomes versus hypothesized value
- Define and track key product success metrics to evaluate value delivery, inform prioritization, and communicate outcomes to stakeholders. Use data and feedback to validate hypotheses, guide decision-making, and continuously improve product performance and valuable outcomes
- Leverage understanding of product strengths and weaknesses to maximize value delivery, identify opportunities for enhancement, and inform stakeholders of potential process improvements and strategic possibilities
- Analyze end user feedback and operational metrics, to identify and understand product needs
- Direct and oversee the lifecycle of one (1) or more products by independently managing and prioritizing their respective product backlogs in collaboration with business owners and technical stakeholders to balance functional and non-functional needs. Operate with oversight, ensuring a steady flow of user stories ready for development one (1) to two (2) weeks in advance
- Collaborate with business owners and technical stakeholders to develop and document user stories from the user’s perspective, enabling the product development team to deliver high-value outcomes. Define features and epics to communicate alignment with business objectives and to establish the scope of development that supports strategic goals
- Collect and understand technical requirements for new implementations and enhancements to ensure sufficient technical runway, minimize technical debt, and maintain the product’s relevance and stability over time. Proactively prioritize non-functional backlog items—such as performance, scalability, and maintainability—to support sustainable development and long-term product health
- Manage vendor relationships to the extent of assisting with the review of contracts alongside the business stakeholder
- Ensure respective product is compliant with regulatory and security requirements
- Ensure upgrades are planned and completed, maintaining compliance with standards and control procedures
Skills
- Minimum of one (1) year of product ownership/management experience in an Agile Environment. At least three (3) years of business management experience may be substituted in lieu of product owner experience
- Bachelor's degree in Business Administration or a related field or equivalent of specialized courses, training, and/or related experience may be substituted
- High School diploma required
- Knowledge of the Financial Industry, products, and services
- Ability to understand complex business problems and identify and interpret business needs
- Ability to create a product strategy that aligns with measurable business outcomes
- Strong problem solving and analytical skills
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing
- Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities
- Experience working in an Agile Environment, either Kanban or Scrum
- Strong organizational skills
- Ability to complete tasks effectively independently, as well as collaboratively
- Knowledge of product management tools like Azure DevOps or Jira
- Ability to travel to complete assigned responsibilities and attend professional seminars and education as approved
- Credit Union experience preferred
- Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner I (PSPO I), or equivalent foundational level certification
Benefits
- Competitive Pay
- Medical, Dental, Vision, and Life Insurance
- 20 days/year of Paid Time Off - Plus 10 Paid Holidays!
- 401(k) Match
- Incentive Program
- Tuition Assistance and Student Loan Repayment
- Commuter Benefits
- Paid Time Off to Volunteer in the Community
- Product discounts
- Engaging Work Environment
- Rewards and Recognition Programs
Company Overview
Gesa Credit Union offers home loans, deposit services, lending services, online services and other financial services. It was founded in 1953, and is headquartered in Richland, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.gesa.com.
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