Overview
We’re looking for compassionate, motivated individuals to join our remote Patient Engagement Coordinator team here at Perfecting Peds. You’ll be the first point of contact, cold-calling families identified by their health plan, helping them understand our services and scheduling their first telehealth appointment.
What You’ll Do:
• Make outbound calls (cold calling) to families provided by our contracted health plans
• Explain our services and schedule initial telehealth appointments
• Communicate with empathy, patience, and professionalism
• Accurately document all interactions in various internal systems
• Attend virtual training sessions and team meetings as needed
What We’re Looking For:
• Experience in patient outreach, call centers, scheduling, pharmacy tech, front desk, or healthcare navigation
• Lived experience as a caregiver for a child or loved one with complex medical needs
Required:
• Reliable internet and a quiet, private home workspace
• Availability for at least 20 hours per week, Monday–Friday
• Strong verbal communication and active listening skills
• Comfortable making outbound phone calls to people all day long
• Organized and detail-oriented
What we Offer:
• $20/hour base pay
• Uncapped commissions for completed appointments ($2/appt)
• All equipment provided (laptop, monitor)
• Clock in / clock out model — you’re only paid for the hours you work
• Mission-driven culture with a supportive remote team
• Flexible part-time schedule (contract / 1099 role)
This Role is NOT a Fit For:
• Applicants looking for full-time employment or benefits
• Applicants who already have a full-time job and are looking for supplemental income – this job is too demanding
• Those without a consistent, weekly schedule availability
• Candidates uncomfortable with phone-based work or outbound calls
• Students or short-term job seekers
To Apply:
Please submit your resume and answer the screener questions provided.
Job Types: Part-time, Contract
Pay: $20.00 per hour
Benefits:
• Flexible schedule
Schedule:
• Day shift
Application Question(s):
• Do you have experience in a healthcare, patient-facing, or outreach-related role OR personal experience advocating for a family member in a medical setting?
• Are you available to work at least 20 hours per week, Monday–Friday?
• Are you comfortable making outbound phone calls?
• Are you comfortable working as a 1099 contractor (no benefits)?
• Do you have reliable internet and a quiet home workspace?
Work Location: Remote
Apply Now
Apply Now