Join our team at Aetna as a Remote Eligibility Analyst, where you will play a vital role in ensuring the accuracy and efficiency of our enrollment processes. As a key member of our team, you will utilize your exceptional analytical and communication skills to resolve complex eligibility issues and provide top-notch support to our clients and internal stakeholders.
Job Details:
• Company: Aetna (in partnership with Workwarp)
• Location: Remote (with occasional in-office meetings)
• Compensation: $30/hour
• Employment Type: Full-time
• Work Hours: 8 hours/day
Job Responsibilities:
• Verify enrollment status, update client records, and address various enrollment-related issues
• Maintain accurate enrollment databases and facilitate the transfer of eligibility information
• Utilize online resources to understand account structures and benefits, and assist in the development of these resources
• Research and resolve eligibility and enrollment-related issues, collaborating with clients, vendors, and internal partners to achieve positive outcomes
• Apply technical requirements, organizational policies, and account structures to address eligibility matters
• Serve as a liaison between clients, vendors, and the IT department to define and identify business needs and solutions
• Ensure seamless integration with downstream systems, testing and validating data files for new or existing clients
• Collaborate with cross-functional teams to coordinate the release of eligibility, plan design, and benefit information
Requirements:
• High school diploma, G.E.D., or equivalent experience
• Excellent written and verbal communication skills, with the ability to interact professionally with internal and external clients
• Demonstrated problem-solving skills and ability to work independently with minimal direction
• Experience with Word, Excel, Outlook, and data entry
• Ability to manage multiple tasks, prioritize needs, and meet deadlines in a fast-paced environment
• Strong analytical and organizational skills, with attention to detail and ability to maintain confidentiality (HIPAA compliance)
Preferred Qualifications:
• Prior experience in a similar role
• Bachelor's degree or higher
What We Offer:
• Competitive hourly rate of $30/hour
• Opportunity to work with a leading healthcare company
• Remote work arrangement with occasional in-office meetings
• Collaborative and dynamic work environment
If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Apply now to join our team and take the first step towards a rewarding career with Aetna!
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