Note: The job is a remote job and is open to candidates in USA. Q-Centrix is the largest exclusive provider of clinical data management solutions to acute care hospitals, focused on delivering safe and quality healthcare. The Client Access Coordinator plays a key role in supporting the clinical data abstraction team by managing and coordinating access requests to improve patient care quality.
Responsibilities
- Provide basic assistance with system access requests
- Coordinates the flow of information and ensures employees have proper access to client systems
- Communicates with clients to gather necessary information and resolve access issues
- Schedules appointments, processes requests, and ensures that client access is seamless and efficient
- Acts as a liaison between clients and internal employees
Skills
- Basic knowledge of client access processes
- Strong organizational and communication skills
- Ability to work independently with given direction
- Organization and time management skills
- Entry-level or minimal experience in customer service
- Legally able to work in the United States without sponsorship
- Experience with Salesforce
Benefits
- Remote/hybrid flexibility (depending on location) and a generous Flexible Time Off program with additional paid time for volunteering.
- Robust benefits package including medical, vision, dental, health savings accounts, company paid short- and long-term disability, employee assistance program, paid parental leave, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
- 401(k) retirement plan with a company match.
- Opportunities for professional development.
Company Overview
Q-Centrix aims to measurably improve the quality and safety of patient care in the U.S. It was founded in 2010, and is headquartered in Portsmouth, New Hampshire, USA, with a workforce of 1001-5000 employees. Its website is https://www.q-centrix.com/.
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