Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a Part Time Seasonal Customer Service Agent to join our team and help us Keep Climbing.
**About blithequark**
At blithequark, we're committed to delivering world-class service to all our customers. Our mission is simple: make every customer feel like the most valued person in the world. We're a company that's passionate about people, and we're looking for like-minded individuals to join our team. Our brand is critical to our continued success, and as a Customer Service Agent, you'll play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.
**Key Responsibilities**
As a Part Time Seasonal Customer Service Agent, you'll be central in demonstrating blithequark's commitment to our customers by making their travel experience as smooth and pleasant as possible. Your responsibilities will include:
Key Responsibilities
- Use a computer to sell, print, and reissue tickets, ensuring seamless customer transactions.
- Manage the check-in process, ensuring that customers have the proper documentation for travel, and providing exceptional customer service.
- Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts, handling items as low as floor level and as high as waist level.
- Practice safety conscious behaviors in all operational processes and procedures, ensuring a safe working environment for yourself and others.
As a Gate Agent, you'll help our customers with routing, trip planning, and gate boarding. Your responsibilities will include:
- Use computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
- Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
- Practice safety conscious behaviors in all operational processes and procedures, ensuring a safe working environment for yourself and others.
**Benefits and Perks to Help You Keep Climbing**
At blithequark, our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Our people are our success, and we're committed to sharing success with our employees. As a Part Time Seasonal Customer Service Agent, you'll enjoy:
Benefits and Perks
- A competitive compensation package, including hourly pay and opportunities for overtime.
- A comprehensive benefits program, including medical, dental, and vision coverage, as well as life insurance and disability benefits.
- A generous paid time off policy, including vacation days, sick leave, and holidays.
- Opportunities for career growth and professional development, including training and education programs.
- A fun and dynamic work environment, with a team of passionate and dedicated professionals.
**What You Need to Succeed**
To be successful in this role, you'll need:
Minimum Qualifications
- A high school diploma or GED equivalent.
- Consistently makes safety and security, of self and others, the priority.
- Embraces a diverse set of people, thinking, and styles.
- Be at least 18 years of age.
- Frequently lift bags or items weighing up to and including 80 pounds.
- Be authorized to live and work in the country you are applying to.
- Possess entry-level computer skills.
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.
- Be willing to work a fixed and/or rotating schedule, including afternoons, evenings, weekends, and holidays.
- Must be fluent, both written and orally, in English.
- Must be fluent, both written and orally, in Spanish.
**What Will Give You a Competitive Edge**
While not required, the following qualifications will give you a competitive edge in this role:
Preferred Qualifications
- Previous customer service experience, preferably in a fast-paced environment.
- Experience working in a team environment, with a focus on collaboration and communication.
- Basic computer skills, including Microsoft Office and Google Suite.
- Ability to work in a dynamic and ever-changing environment, with a focus on adaptability and flexibility.
**Join the blithequark Team**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to join the blithequark team and start your career in customer service today!
Apply Now