blithequark is at the forefront of the EdTech revolution, supporting over 150 million users across 80 countries. Our mission is to empower the global education community with dynamic, data-informed experiences, enabling learners and educators to achieve their goals. As we continue to expand globally, we are committed to fostering a diverse and inclusive workforce, where diversity, inclusion, and belonging are integral to our hiring practices and company culture.
Student Success, a part of blithequark, brings virtualized support and technology-enabled solutions to progressive institutions worldwide. We provide comprehensive IT Help Desk and Student Lifecycle Management services that enhance student engagement and accelerate learning. Our platform helps institutions deliver efficient and financially sustainable services throughout the enrollment and learning process, ultimately building a better education experience for everyone.
We are seeking technically skilled and customer-focused individuals to join our team as Overnight Customer Care and Technical Support Advisors. As a key member of our support team, you will be the primary point of contact for student families and users, addressing their concerns, resolving IT-related queries, and ensuring the optimal running of our systems.
At blithequark, we offer a competitive pay rate of $13/hour, as well as opportunities for growth and development. We use national and industry-specific survey data to determine compensation, considering factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function.
As a remote team, we offer the flexibility to work from home, with the opportunity to be part of a dynamic and global team. Our company culture values diversity, inclusion, and belonging, and we are committed to creating a work environment that is inclusive and supportive.
At blithequark, we are committed to the growth and development of our employees. As a Customer Care and Technical Support Advisor, you will have the opportunity to develop your skills and expertise, and advance your career within the company.
We offer a comprehensive compensation package, including a competitive pay rate, as well as opportunities for variable pay. We also provide a range of benefits, including the opportunity to work with a dynamic and global team, and to be part of a company that is shaping the future of education.
If you are a motivated and customer-focused individual with a passion for technology and education, we encourage you to apply for this exciting opportunity. As an equal employment opportunity/affirmative action employer, blithequark considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is available for candidates residing in the following states: AL, AR, FL, GA, IN, KY, LA, MO, MS, NC, NV, OH, OK, PA, SC, TN, TX, WI, WV. If you are a resident of one of these states and are ready to join our team, please apply now!
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