Job title: First Gen Academic Mentor
Company: Davenport University
Job description: TITLE OF POSITION: First Generation Academic Mentor
CLASSIFICATION: H3000
STATUS: Limited Part-Time, Non-Exempt
DEPARTMENT: Academics
LOCATION: W.A. Lettinga Campus
REPORTS TO: Director, Student Transitions & Academic Readiness
SUMMARY:
The First Generation Academic Mentor meets individually with students or in small group sessions providing additional support in introductory and/or historically difficult subjects within the classroom, whether in-seat or online with the intent of contributing to student success and retention. The Academic Mentor will enhance mastery of concepts or applications of a specific course of study that will assist the students to become a successful, independent learner. These responsibilities are performed in an ethical manner consistent with the University's mission, vision, and values which include diversity, equity and inclusion.
RESPONSIBILITIES:
- Work collaboratively with the instructor to identify and intervene appropriately with students who are challenged with course content.
- Meet with the instructor(s) of the course(s) to discuss your role and obtain any information that will assist you to be effective in your role.
- Attend all workshops and trainings.
- Provide intervention during group work and directed class activities.
- Keep regular and accurate records of study group sessions and one on one meetings.
- Make appropriate referrals to other resources, such as tutoring, to students in need of more targeted help.
- Work with instructors and maintain ongoing communication with the Director of Student Transitions.
- Maintain and demonstrate a high level of professional ethics.
- Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
- Provides GREAT customer service, anticipating and exceeding the needs of our customers.
- Demonstrate and promote the University Cultural Values.
- Performs other duties as assigned.
QUALIFICATIONS:
- Bachelor's degree required, Master's degree preferred.
- Demonstrate appropriate and professional behavior and attire.
- Demonstrated ability to quickly establish rapport and communicate with students.
- Teaching or tutoring experience (preferably in higher education or training) courses preferred.
- Earned grade of a B+ or higher in the same course(s) in which they wish to work.
- Ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
- Excellent interpersonal communication skills and ease in relating to people from varying educational, cultural, and social backgrounds.
- Demonstrated ability to communicate effectively and relate well to students, faculty, staff, and others while maintaining appropriate confidentiality.
- Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
- Must be able to work an irregular schedule, evenings or Saturday as needed, additional hours during peak times or as required.
ENVIRONMENTAL FACTORS:
Business/Professional environment; prolonged sitting and standing; use of personal computer and telephone (eye and hand strain); ability to lift classroom materials, etc. up to twenty-five (25 pounds.)
DAVENPORT UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYER
Revised: 7/1/2023
Expected salary:
Location: Grand Rapids, MI
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