Experienced Virtual Sales and Customer Service Agent – Evening and Weekend Opportunities at blithequark
**Job Description:**
About blithequark and the Role
Are you a highly motivated and customer-focused individual with a passion for delivering exceptional sales and customer service experiences? Do you thrive in a fast-paced, technology-rich environment and enjoy the challenge of learning new industries and skills? If so, we invite you to join blithequark's team of Perceptionists, our virtual sales force that helps businesses grow and succeed.
As a Perceptionist, you will act as an extension of our clients' businesses, providing personalized and helpful caller experiences that build trust and confidence in their brand. Our team members are experts in multiple industries and work in a dynamic, collaborative environment that fosters growth and development.
Job Responsibilities and Essential Functions
As a Virtual Sales and Customer Service Agent at blithequark, you will be responsible for:
- Providing exceptional customer service and creating a positive first impression on the phone and in person
- Fostering a personalized and helpful experience for clients, winning their trust and confidence
- Quickly determining the nature of objections and responding appropriately using active listening skills
- Being proactive and committed to taking action to resolve customer needs
- Understanding the importance of attention to detail and maintaining high standards of quality
- Improving skills through practice and applying new knowledge or skills quickly
- Solving problems and taking advantage of opportunities without being asked
- Enjoying working in a technical workplace and being adaptable to new technologies and systems
Benefits
As a member of blithequark's team, you will enjoy a range of benefits, including:
- Monthly Incentive potential
- Attendance and Retention Bonuses
- Paid time off
- Eligibility for medical, dental, and vision insurance
Required Qualifications
To succeed in this role, you will need:
- A minimum of 4 years of Sales or Customer Service experience
- Results-driven and committed to meeting individual and team goals
- Strong PC and problem-solving skills
- Strong verbal and written communication skills
- Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman
About blithequark
Founded over 21 years ago, blithequark has become one of the largest North American providers of small business call center services. We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know the business and have the skills to close the sale.
Why Join blithequark?
At blithequark, we offer a dynamic and supportive work environment that fosters growth and development. Our team members enjoy a range of benefits, including competitive compensation, opportunities for advancement, and a commitment to work-life balance. If you are a motivated and customer-focused individual who is passionate about delivering exceptional sales and customer service experiences, we invite you to join our team of Perceptionists.
How to Apply
If you are interested in this exciting opportunity, please submit your resume and a personal email address to [insert contact information]. We look forward to hearing from you!
Note: This job posting is for a work-from-home position based in the United States. We do not hire internationally at this time.
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