Job title: Systems Manager I - Oracle - (REMOTE)
Company: American Homes 4 Rent
Job description:
Job Description:
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
The Systems Manager I is responsible for supporting applications in responding to incidents and working as a liaison to other IT Teams. Also responsible for the support, improvement, and uptime of all corresponding Oracle based applications and modules. Researching and compiling information into a presentable medium from areas of IT and the business.
Responsibilities:
- Investigates, triages, and troubleshoots escalated issues and system outages. Performs root cause analysis and exercises appropriate problem management strategies.
- Maintains and monitors support queues and service level agreements.
- Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
- Assists in training the Operations team and creating documented procedures to use in the incident process. Troubleshoots and responds to incidents that have been escalated in the support queue.
- Supports other parts of IT in application related requests.
- Creates documentation, procedures, and policies. Keeps documentation up to date and within IT standards.
- Conducts regular reviews of applications by generating and building reports that shows efficiencies and improvement areas.
- Correct existing processes in place to support sustainable and flexible architecture and environments.
Requirements:
- Bachelor's degree in Computer Science, Information Technology or from a four-year college or university or an equivalent combination of education and experience.
- Minimum of 2-5 years' experience Business, Systems and/or Application Analysis.
- Minimum of 3-5 years' experience within Systems or Application Support.
- Strong documentation and communication skills.
- Advanced and resourceful troubleshooting and solutioning.
- Experience in supporting, implementing, and monitoring Oracle products, Oracle HCM, and Enterprise One.
- Experience in supporting Public Cloud and SAAS technologies.
- Knowledge and experience with Oracle Cloud Infrastructure.
- Experience with Oracle SQL (ability to read, deconstruct and create basic queries).
- Excellent verbal and written communication, planning, analysis and organizing skills.
- Strong analysis skills.
- Advance and resourceful troubleshooting and solutioning skills.
At AMH, we know what it takes to feel at home. That's not just our product; it's also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you're ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.
For positions that are permitted or required to work remotely, employees may conduct work only within the United States and only in states where the Company is already conducting business, unless for brief periods, consistent with Company policy.
In the states of Colorado, California, Washington and Illinois, the anticipated pay range/scale for this position is $86,760 to $108,450. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
- Position is also eligible to receive a discretionary bonus.
Employees also have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and, a tuition reimbursement program. The Company provides 9 paid holidays per year and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
Related Keywords: HCM, Payroll, Labor. WorkDay, Payroll. Systems, IT
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*Applications will be accepted for a period of not less than 48 hours from the posting date.
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Expected salary: $86760 - 108450 per year
Location: Las Vegas, NV
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