HR Generalist

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

As an HR Generalist, you will play a vital role in supporting employees and People & Community team operations by managing benefits administration, leave programs, employee inquiries, HR systems, and process improvements. You will partner closely with our VP, Total Rewards & Operations, benefits brokers, and cross-functional teams to ensure seamless processes, compliance, and an outstanding employee experience.

Additionally, you will contribute to HR process improvements, project management, and employee engagement programs, such as our work anniversary program, while continuously learning and leveraging HR technology to enhance efficiency.

What you’ll do:

• Serve as the primary contact for employee inquiries, responding in a timely, customer-centric, and friendly manner.

• Manage and triage questions related to HR policies, benefits, leaves, and Workday transactions.

• Provide guidance on HR systems and troubleshooting for employees.

• Process employee lifecycle transactions in Workday, including hiring, job changes, compensation updates, and terminations.

• Ensure accuracy and compliance in HRIS data entry and reporting.

• Partner with cross-functional teams to streamline HR processes and workflows for greater efficiency.

• Manage benefits billing, integrations, and open enrollment processes.

• Partner with benefits brokers to ensure seamless day-to-day benefits operations.

• Support the VP, Total Rewards & Operations on benefits program administration and improvements.

• Administer Leave of Absence (LOA) and Accommodations programs, ensuring compliance with policies and regulations.

• Manage employee communications related to leaves and accommodations.

• Process leave requests and maintain accurate records using Tilt.

• Identify opportunities to improve HR processes, workflows, and employee-facing programs.

• Lead or contribute to HR-related projects, including initiatives like the work anniversary program and other employee engagement efforts.

• Work cross-functionally to implement best practices and operational efficiencies.

If you have some or all of the following, please apply:

• 2-4 years of HR experience, preferably in benefits administration, leave management, HR operations, or employee programs.

• Required: Experience using Workday for HR transactions and reporting.

• Preferred: Comfort with Google Suite and Slack for daily collaboration.

• Strong attention to detail and ability to manage multiple tasks efficiently.

• Excellent communication, problem-solving, and customer service skills.

• A proactive approach to process improvement and an interest in HR project management.

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental, and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $74,000– $127,000.

If you live in New York, the base salary range for this role is: 
$85,000 – $127,000: New York City
$74,000 – $110,000: Albany, Buffalo, Nassau, Newburgh, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [email protected]

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