Introduction to arenaflex
arenaflex is a leading entertainment company that brings top-tier storytelling to fans and families worldwide through its streaming services, including arenaflex+, Hulu, ESPN+, and Star+. Our Immediate to Shopper group oversees these streaming organizations, ensuring seamless delivery of content to our subscribers. We are now seeking a highly skilled Senior Information Examiner to join our team, focusing on subscriber tasks and data analysis to drive business growth and excellence.
Job Overview
The primary responsibility of this role is to support ongoing subscriber measurement for various business-critical initiatives. As a Senior Data Analyst, you will work closely with our upstream reporting partners to ensure accurate delivery of subscription change messaging, including price increases, subscriber arrangements, and new data being collected. You will also assist in identifying subscribers impacted by incidents requiring timely and legal remediations, collaborating with incident management, Business Operations, and trade engineering to guarantee the integrity of our subscriber adjusts and client refunds.
Key Responsibilities
- Manage data entry and document requirements related to subscriber messaging campaigns (including price increases, subscriber arrangements, and new data being collected) and incident remediation (ensuring the right clients receive refunds when required)
- Develop queries based on required business logic, sometimes legally committing, to determine accurate sets of subscribers for messaging and/or remediation
- Communicate business requirements to technical teams and provide concise summaries of technical progress or potential detours to business stakeholders
- Develop strong knowledge of subscriber adjusts and the technical system that underlies subscriber data
- Manage project planning and schedules, and facilitate cross-functional delivery to ensure readiness for significant business events
- Drive alignment across Data, Business Operations, and Finance through the development of robust communication processes and operational playbooks
- In collaboration with Data Product and Data Quality Engineering, contribute to the design of robust reporting solutions that minimize data incidents
Essential Qualifications
To be successful in this role, you should have:
- 2+ years of work experience developing in SQL, particularly in an ETL processing pipeline
- 2+ years of analytical experience
- Proven ability to convey technical and/or analytical concepts to a wide range of audiences
- Knowledge of Python/R or other statistical programming languages
- Knowledge of data analysis and data visualization tools like Tableau, Looker, Chartio, etc.
- Strong interpersonal skills, as well as written and verbal presentation skills
Preferred Qualifications
While not required, the following skills and experiences are highly desirable:
- Experience working in a fast-paced, dynamic environment with multiple stakeholders
- Knowledge of cloud-based data platforms and tools
- Experience with data quality and integrity initiatives
- Strong understanding of business operations and finance principles
- Certifications in data analysis, data science, or related fields
Career Growth and Learning Benefits
At arenaflex, we are committed to the growth and development of our employees. As a Senior Data Analyst, you will have access to:
- Professional development opportunities, including training and certifications
- Mentorship and coaching from experienced professionals
- Collaborative and dynamic work environment with opportunities for cross-functional learning
- Recognition and reward programs for outstanding performance
Work Environment and Company Culture
arenaflex is a company that values innovation, creativity, and teamwork. Our work environment is fast-paced and dynamic, with a focus on collaboration and open communication. We offer a range of benefits, including:
- Flexible working hours and remote work options
- Comprehensive health and wellness programs
- Generous paid time off and holiday policies
- Access to exclusive employee events and experiences
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including a salary range that reflects your experience and qualifications. You will also be eligible for a range of perks and benefits, including:
- Stock options and equity programs
- Retirement savings plans and matching programs
- Comprehensive health and dental insurance
- Life insurance and disability benefits
Conclusion
If you are a motivated and experienced data analyst looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity at arenaflex. As a Senior Data Analyst, you will play a critical role in driving business growth and excellence, while developing your skills and expertise in a dynamic and collaborative environment. Don't miss out on this chance to join our team and contribute to the success of arenaflex – apply now!
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