Join the Team at Houston Christian University
Embark on a fulfilling career as an Online Enrollment Advisor and be part of a dynamic team at Houston Christian University (HCU), a private Christian liberal arts institution dedicated to academic excellence and spiritual growth. This 100% remote role offers the flexibility to work from anywhere, allowing you to take control of your work environment and contribute to the success of our online students.
About Houston Christian University
Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. Located in one of the largest metropolitan centers in the country, HCU offers access to a wide range of cultural advantages and opportunities for growth. Our institution is committed to maintaining a teaching faculty and staff who share an active Christian faith, and we are seeking individuals who support and personify our statement of belief.
Our Vision and Mission
HCU is in the process of implementing its Ten Pillars vision, which aims to drive significant growth in student enrollment and university programs. As an Online Enrollment Advisor, you will play a crucial role in supporting this vision and helping us achieve our goals. Our successful candidate will be able to articulate a vision for the role of their discipline at HCU that is supportive of our Ten Pillars vision statement.
Job Summary
The Online Enrollment Advisor serves as a vital link between HCU and our online students, supporting their academic goals from first contact through matriculation and graduation. As a trusted advisor, you will communicate admissions, academic, and administrative policies, provide guidance on necessary next steps, and offer creative approaches to student retention and support.
Key Responsibilities
- Communicate all admissions, academic, and administrative policies to students, advising them on necessary next steps.
- Assist students in setting short-term goals and follow up with them to ensure progress.
- Develop and implement creative approaches to student retention and support.
- Resolve student issues and assist them in finding resolution.
- Utilize university resources to track student progress and identify outcomes.
- Provide exceptional customer service and support to prospective, new, and matriculated students.
- Employ proactive outreach strategies to build strong working relationships with the student population.
- Respond to emails and phone calls within 24 business hours, with a goal of same-day response.
- Assist with special projects and temporary duties as assigned.
Qualifications
Essential Qualifications
- College degree from an accredited college or university.
- Excellent organizational, project, and time management skills.
- Ability to work independently with minimal supervision.
- Proficiency in using PC and Mac systems to perform daily tasks.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently under tight deadlines.
Preferred Qualifications
- 3 years of experience in an education-related field.
- Working knowledge of university resources and ability to recognize when to utilize them to support HCU Online students.
- Experience with specific business software and hardware.
Skills and Competencies
To succeed as an Online Enrollment Advisor, you will need:
- Strong communication and interpersonal skills.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Ability to adapt to changing priorities and deadlines.
Career Growth Opportunities and Learning Benefits
At HCU, we are committed to the growth and development of our employees. As an Online Enrollment Advisor, you will have opportunities to:
- Develop your skills and expertise in student enrollment and support.
- Collaborate with a dynamic team of professionals who share your passion for education.
- Contribute to the success of our online students and help them achieve their academic goals.
- Take advantage of our comprehensive training and support programs.
Work Environment and Company Culture
As a 100% remote employee, you will have the flexibility to work from anywhere and enjoy a healthy work-life balance. Our company culture is built on a foundation of:
- Christian values and principles.
- Academic excellence and student success.
- Collaboration and teamwork.
- Professional growth and development.
Compensation and Benefits
We offer a competitive compensation package, including:
- A salary starting at a competitive rate.
- Comprehensive benefits package.
- Opportunities for professional growth and development.
Conclusion
If you are passionate about education and student success, we encourage you to apply for this exciting opportunity as an Online Enrollment Advisor. Join our team and be part of a dynamic and supportive community that is dedicated to making a difference in the lives of our students.
Apply Now
Apply Now