Experienced Full-Cycle Sales Recruiter for Customer Excellence Team - Remote Eligible on the West Coast

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences through our innovative solutions and services. As a leader in our industry, we recognize the importance of having a talented and dedicated team to drive our success. Our Customer Excellence organization is at the forefront of this mission, encompassing critical functions such as Solution Services, Professional Services, Customer Success, and Customer Journeys. To support the growth and development of this team, we are seeking an experienced Sales Recruiter to join our Talent Acquisition team.

About the Role

The Sales Recruiter for Customer Excellence will play a pivotal role in identifying, attracting, and hiring top talent to join our post-sales teams globally, with a focus on the West Coast time zone. This is a unique opportunity to work in a collaborative environment that values personalized approaches to both candidate and hiring manager experiences. As a key member of our team, you will be responsible for managing full-cycle recruiting processes, developing hiring strategies, and advising hiring managers to ensure the best possible outcomes.

Key Responsibilities

• Manage a full-cycle recruiting process with a focus on post-sales within Customer Excellence, ensuring timely and high-quality hires.
• Build and execute developed hiring strategies that align with business objectives and talent acquisition goals.
• Partner with and advise hiring managers and hiring teams to understand their needs and provide expert guidance on recruiting best practices.
• Develop a network of potential candidates through passive and active sourcing, and ongoing relationship management to build a robust pipeline of talent.
• Participate in special virtual events, including recruiting events, career fairs, and networking events, to promote blithequark's employer brand and attract top talent.
• Lead or contribute to multiple internal projects that enhance the recruiting function and improve candidate experiences.
• Mentor other members of the Talent Acquisition team on a formal or ad-hoc basis to share knowledge and best practices.
• Other responsibilities as assigned to support the growth and success of the Customer Excellence team.

Essential Qualifications

To be successful in this role, you should have:

• 2+ years of corporate and/or agency full-cycle recruiting experience supporting a variety of complex roles within sales (post or pre).
• Success in hiring a variety of single-threaded, newly created, and evergreen positions, with a focus on quality and speed.
• Experience partnering with and advising managers, interviewers, and team members throughout the hiring process to ensure seamless collaboration.
• Experience prioritizing multiple searches, projects, and relationships in a fast-paced environment.
• A commitment to providing an excellent candidate experience, with a focus on personalized communication and timely feedback.
• Experience using LinkedIn, LinkedIn Recruiter, and an Applicant Tracking System (we use Greenhouse).
• Legally authorized to work in the U.S. for any employer on an ongoing basis.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience working in a remote or distributed team environment, with the ability to self-manage and prioritize tasks effectively.
• Knowledge of the sales industry and trends, with a focus on post-sales roles and customer success.
• Familiarity with diversity, equity, and inclusion principles and practices in recruiting, with a commitment to promoting a culture of inclusivity.

Skills and Competencies

To excel in this role, you should possess:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with hiring managers, candidates, and other stakeholders.
• Strategic thinking and problem-solving skills, with the ability to analyze complex recruiting challenges and develop creative solutions.
• Project management skills, with the ability to prioritize multiple searches, projects, and relationships in a fast-paced environment.
• Technical skills, including proficiency in Applicant Tracking Systems, LinkedIn Recruiter, and other recruiting tools.
• Adaptability and flexibility, with the ability to work in a rapidly changing environment and adjust to new priorities and deadlines.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Sales Recruiter for Customer Excellence, you will have access to:

• Professional development opportunities, including training, mentorship, and coaching to enhance your recruiting skills and knowledge.
• Access to LinkedIn Learning online courses, to support your ongoing learning and development.
• Opportunities for career advancement, with a focus on promoting from within and developing our internal talent.

Work Environment and Company Culture

At blithequark, we pride ourselves on our collaborative and inclusive work environment. As a member of our team, you can expect:

• A dynamic and supportive team culture, with a focus on open communication, transparency, and feedback.
• Flexible work arrangements, including remote work options and flexible hours to support work-life balance.
• A commitment to diversity, equity, and inclusion, with a focus on promoting a culture of inclusivity and respect.

Compensation, Perks, and Benefits

At blithequark, we offer a comprehensive compensation and benefits package, including:

• 100% employer-paid medical, dental, and vision coverage for full-time employees.
• Equity - Restricted Stock Units (RSUs) Equity with all offers, to provide a sense of ownership and investment in the company's success.
• Lucrative Employee Stock Purchase Program (15% discount), to support your financial well-being and future planning.
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay).
• Monthly stipend to support your work and productivity.
• Flexible Time Away program, plus Flexible Sick Leave, to support your work-life balance and well-being.
• Teleworking options from any registered location in the U.S. (role specific), to provide flexibility and autonomy.
• Up to 24 weeks of Parental Leave, to support your family and caregiving responsibilities.
• Personal paid Volunteer Day to support our community, and opportunities for professional growth and development.

Conclusion

If you are a motivated and experienced Sales Recruiter looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a member of our team, you will have the chance to make a real impact on our Customer Excellence organization, while developing your skills and advancing your career. Don't miss out on this opportunity to join a dynamic and inclusive team - apply today!

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