Introduction to TELUS Digital and the Role
TELUS Digital, a global leader in customer experience innovation, is seeking a highly skilled and detail-oriented English (US) Online Task Contributor to join our team of remote professionals. As a key member of our online task force, you will play a vital role in enhancing the quality of online search results, ensuring that users receive the most relevant and accurate information. This is a unique opportunity to work with a major search engine, evaluating web content and providing valuable feedback that will impact the online experience of millions of users.
Job Overview and Responsibilities
In this exciting role, you will be responsible for assessing online search results, analyzing content relevance, and reviewing language for grammar, tone, and cultural appropriateness. Your tasks will include:
- Evaluating web content using your PC and smartphone to improve the quality of a major search engine
- Assessing online search results to ensure they meet the required standards of relevance and accuracy
- Providing feedback on language, grammar, tone, and cultural appropriateness to help refine search results
- Utilizing your knowledge of current and historical local business, media, sports, news, social media, and cultural affairs to inform your evaluations
- Navigating web browsers and smartphone apps to interact with content and complete tasks
- Downloading and using various apps to complete tasks and provide feedback
- Participating in occasional quality assurance checks to ensure the high quality of your work
Requirements and Qualifications
To be successful in this role, you will need to meet the following requirements:
- Proficiency in written and verbal English, with excellent communication and analytical skills
- Residency in the United States for the past three consecutive years, with a deep understanding of local culture and affairs
- Ownership and regular use of a smartphone (Android V5.0 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense
- Gmail as your primary email account, with familiarity with Google products and services
- Familiarity with current and historical local business, media, sports, news, social media, and cultural affairs, with the ability to apply this knowledge in your evaluations
- Experience navigating web browsers and smartphone apps, with the ability to learn new platforms and tools quickly
- Willingness to download and use various apps, with a strong understanding of social media environments, including memes, virality, and trends
While not essential, the following skills and qualifications are desirable:
- Laptop with video camera and/or Android device with minimum 8MP HDR camera @ 30fps, 64GB storage, 4GB RAM, Android 10+
- Previous experience in content evaluation, search engine optimization, or a related field
- Strong technical skills, with the ability to learn new tools and platforms quickly
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong analytical and problem-solving skills, with the ability to evaluate complex information and make informed decisions
- Excellent communication and interpersonal skills, with the ability to work effectively in a remote team environment
- Strong attention to detail, with the ability to accurately evaluate and provide feedback on content
- Ability to work independently, with minimal supervision, and manage your time effectively to meet deadlines
- Strong technical skills, with the ability to learn new tools and platforms quickly and adapt to changing circumstances
Career Growth Opportunities and Learning Benefits
At TELUS Digital, we are committed to the growth and development of our team members. As an English (US) Online Task Contributor, you will have access to a range of learning and development opportunities, including:
- Comprehensive training and support to help you succeed in your role
- Ongoing feedback and coaching to help you improve your skills and performance
- Opportunities to work on a range of projects and tasks, with the ability to develop new skills and expertise
- A supportive and collaborative team environment, with regular communication and updates
Work Environment and Company Culture
At TELUS Digital, we pride ourselves on our positive and inclusive company culture. As a remote team member, you will be part of a global community of professionals who are passionate about delivering exceptional customer experiences. Our company culture is built on the following values:
- A caring culture that puts customers first
- Spirited teamwork and collaboration
- Agile thinking and a willingness to adapt to changing circumstances
- A commitment to diversity, equity, and inclusion
Compensation, Perks, and Benefits
As an English (US) Online Task Contributor, you will be rewarded with a competitive hourly rate of $11.50 USD per hour, with the opportunity to earn more based on your productivity and performance. You will also have access to a range of perks and benefits, including:
- Flexible working hours, with the ability to set your own schedule and work at times that suit you
- Opportunities to work on a range of projects and tasks, with the ability to develop new skills and expertise
- A supportive and collaborative team environment, with regular communication and updates
- Access to comprehensive training and support, with ongoing feedback and coaching to help you succeed
Conclusion and Call to Action
If you are a motivated and detail-oriented individual with a passion for evaluating online content and providing feedback, we encourage you to apply for this exciting opportunity. As an English (US) Online Task Contributor, you will play a vital role in enhancing the quality of online search results and improving the user experience. Don't miss out on this chance to join our team of remote professionals and take your career to the next level. Apply today and discover the benefits of working with a global leader in customer experience innovation!
Don't hesitate – apply now and start your journey as an English (US) Online Task Contributor!
Apply Now