At blithequark, we're driven by a noble purpose that goes beyond just providing security services - we help save lives for a living. With a rich history dating back to 1874, we've been at the forefront of innovation, leveraging advanced technology and strategic partnerships to deliver products and services that protect life and valuables, whether at home, in business, or on the go. Our mission is clear, and we're looking for talented individuals to join our team and make a real impact.
As a leader in the electronic security, interactive home, and business automation industry, blithequark is committed to delivering exceptional services that protect and connect families, businesses, and larger commercial customers. Our continuous innovation and commitment to excellence have earned us a reputation as a trusted provider of security solutions. We're not just a company; we're a community of everyday heroes united under one purpose - to help save lives.
At blithequark, it's more than just a job; it's a chance to be part of something bigger than yourself. As a Customer Service Monitoring Representative, you'll play a pivotal role in our mission to help save lives. You'll be the first point of contact when an alarm signal is received, and your actions will make a tangible difference in the lives of our customers. Our employees are passionate, committed, and driven individuals who use their talents for good, not just at work but also in their communities.
As a Customer Service Monitoring Representative at blithequark, your day-to-day responsibilities will include:
To succeed as a Customer Service Monitoring Representative at blithequark, you'll need:
While not mandatory, having previous experience in a security monitoring environment or a related field can be beneficial. We're committed to providing comprehensive training to ensure your success in the role.
To excel as a Customer Service Monitoring Representative, you'll need to possess:
At blithequark, we're committed to the growth and development of our employees. As a Customer Service Monitoring Representative, you'll have access to comprehensive training and ongoing coaching to help you succeed in your role. Our culture of development and career growth opportunities means you'll have the chance to advance your career and take on new challenges.
This is a remote work-from-home position, offering the flexibility to work from the comfort of your own home. However, you must live within 1 hour of our Wichita, KS contact center to meet licensing requirements. Our work environment is casual, yet energetic and engaging, with a focus on collaboration and teamwork.
At blithequark, we offer a comprehensive benefits package that includes:
We also offer a range of wellbeing benefits and paid time off, including 6 paid holidays. Our employees accrue up to 120 hours in their first year, with the accrual rate increasing after the first year.
If you're looking for a career that makes a real impact, we want to hear from you. At blithequark, we're committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. We're an Equal Employment Opportunity (EEO) Employer, celebrating diversity and striving to ensure every employee and applicant feels valued.
Don't miss this opportunity to join our team and make a difference in the lives of our customers. Apply now and become part of our mission to help save lives for a living.
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