Join a Leading Law Firm as our client's Director of Legal Support Services and drive operational excellence. Position can be located in Dallas, Kansas City, Minneapolis or St. Louis.
We’re seeking a dynamic, forward-thinking Director of Legal Support Services to elevate the firm’s administrative operations, enhance client satisfaction, and foster innovation.
In this role, you will
• Oversee and inspire Legal Administrative Assistants, Paralegals, Office Leaders, and Work Product Support teams across multiple offices.
• Develop and implement strategies to improve workflow efficiency, service quality, and client experience.
• Leverage legal technology platforms such as document management systems, docketing tools, and workflow automations.
• Collaborate closely with firm leadership to align support services with overall business objectives.
• Lead large, diverse teams while managing change and implementing process improvement.
• Foster a culture of continuous development, talent retention, and high standards of client service.
• Drive firm-wide initiatives focused on operational excellence and support scalability.
Ideal Candidates Will Have:
• Over 10 years of experience in legal support services or law firm operations, with 5+ years in supervisory role.
• Proven success managing large teams and implementing process improvements.
• Strong understanding of legal practice areas and client service standards.
• Excellent interpersonal, communication, and leadership skills.
• Proficiency with legal technology platforms such as CompuLaw, BigHand, and workflow tools.
Preferred Qualifications:
• MBA, or advanced degree in Legal Administration is preferred.
• Experience managing multiple departments across various locations.
• Background in strategic planning and implementing technology-rich solutions.
This opportunity offers a competitive salary, comprehensive benefits, and a bonus. Salary range: $140k-$200k If you’re passionate about leading legal support teams to new heights and making a lasting impact, we want to hear from you. Take the next step in your career and apply now to be a key driver of the firm’s continued success!
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