Pharmaron is a global CRO helping pharma and biotech companies bring new therapies to life. The Clinical Trial Recruitment Specialist plays a critical role in advancing clinical research by identifying, educating, and enrolling qualified participants into active clinical studies, ensuring a high-quality participant experience throughout the process.
Responsibilities
- Conduct pre-screening of potential study participants to assess eligibility based on protocol-specific inclusion and exclusion criteria
- Serve as a primary contact for participants, educating them on study requirements, expectations, and timelines
- Manage and maintain an accurate recruitment database and participant records
- Coordinate and schedule participant screening appointments and telehealth visits
- Conduct telehealth visits including informed consent discussions, medical history collection, demographic intake, and eligibility assessments
- Distribute informed consent videos and materials prior to participant appointments
- Maintain detailed knowledge of active study protocols and regulatory requirements
- Ensure strict compliance with study protocols, informed consent processes, and Good Clinical Practice (GCP) standards
- Collaborate closely with clinical operations, research staff, and internal teams to support study timelines
- Participate in community outreach initiatives and events to support participant education and recruitment efforts
- Support scientific documentation and additional research-related tasks as assigned
Skills
- Associates degree OR equivalent combination of education and experience
- Minimum of 1 year of experience in a high-volume, patient-facing, customer service, or recruitment environment
- Strong communication skills with the ability to explain complex information clearly and compassionately
- High attention to detail, organization, and comfort working across multiple protocols simultaneously
- Ability to maintain professionalism and confidentiality in sensitive situations
- Experience in healthcare, clinical research, call centers, patient intake, or medical coordination strongly preferred
Benefits
- Insurance including Medical, Dental & Vision with significant employer contributions
- Employer-funded Health Reimbursement Account
- Healthcare & Dependent Care Flexible Spending Accounts
- 100% Employer-paid Employee Life and AD&D Insurance, Short- and Long-Term Disability Insurance
- 401k plan with generous employer match
- Access to an Employee Assistance Program
Company Overview
Pharmaron is a contract research organization that offers research and development services for the life science industries. It was founded in 2004, and is headquartered in Beijing, Beijing, CHN, with a workforce of 10001+ employees. Its website is http://www.pharmaron.com.
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