Overview
We’re looking for a Assistant Manager/Manager, Payroll Implementation to lead client onboarding, ensuring smooth data migration, payroll parallels, and seamless handover to operations. You’ll coordinate multi-country implementations, track milestones in ClickUp, and deliver an excellent client experience. Ideal candidates have strong project management skills, and are based in the North America.
Roles & Responsibilities:
- Lead the client-facing onboarding process, ensuring excellent client experience and clear communication of project milestones.
- Oversee data migration and data synchronization to ensure a smooth and accurate setup for clients.
- Conduct system demos and onboarding sessions with clients.
- Collaborate with internal teams and outsourced partners to ensure smooth implementation across various countries.
- Support product onboarding for outsourced partners to ensure their readiness to process payroll in alignment with in-house payroll team standards and practices.
- Proactively manage and track the progress of implementation projects, ensuring timely delivery and overcoming potential challenges.
- Report project status in the project management tool (ClickUp).
- Provide post-implementation support and facilitate a seamless transition to the operations team, offering “hypercare” to both the client and internal teams during the initial phase.
- Gather client feedback and recommend improvements to the payroll onboarding process.
- Complete periodic or ad-hoc duties/reports as required by leadership.
Requirements
- 5+ years of experience in hands on payroll processing, with a focus on multi-country or regional implementations.
- 2+ years of experience in payroll implementation and project management.
- Experience with data migration and data synchronization.
- Degree in Accounting, Finance, Business Administration, or related field is a plus.
- Fluency in English, both written and verbal.
- Must be located in the North America.
- Excellent organizational and communication skills.
- Positive attitude, with a flexible and solution-oriented mindset.
- Strong attention to detail and ability to work independently under tight deadlines.
- Demonstrated ability to coordinate between diverse teams and stakeholders.
- Client-oriented mindset with a focus on delivering great client experiences.
ABOUT US
GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.
Business & Corporate Services provided:
- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
For more information, please visit GoGlobal.com
OVERVIEW
We Measure Success by Results, Not Hours Worked
No timesheets.
At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.
As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.
We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.
We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:
- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
WHY WE ARE DIFFERENT
We Make Growing Your Career Possible
- We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly
- We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout
- We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way
- We're global. We offer career opportunities across the world-whether it's new job roles or international locations
- English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world
- We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success
- We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership
- We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions
- We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world
Ready to take the next step in your career with us? Apply now!
**Kindly review the provided privacy notice (LINK) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.
About the company
GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy.
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