NBCUniversal is one of the world's leading media and entertainment companies. The HRC Assistant plays a vital role in delivering a seamless employee experience by serving as the first point of contact for HR inquiries and supporting the HRConnection team in various operational tasks.
Responsibilities
- Respond to inquiries with accuracy, empathy, and professionalism on topics such as benefits, payroll, compensation, and policies
- Analyze issues, identify root causes, and propose effective solutions that make employees feel supported and valued
- Listen actively, understand needs, and make every interaction easy and reassuring
- Partner closely with HR business partners by sharing knowledge, best practices, and guiding them to the right resources to help them make well-informed decisions
- Adapt guidance to reflect variations in policy and process implementation across NBCUniversal businesses
- Identify opportunities to streamline processes and share creative solutions
- Take ownership of your growth by engaging in learning opportunities and expanding HR expertise
Skills
- Bachelor's degree or equivalent work experience
- Experience with HRIS systems (e.g., SAP, Workday)
- Proficiency in Microsoft Office Suite
- Commitment to confidentiality and integrity in managing employee information
- High attention to detail and accuracy in handling sensitive employee data
- Excellent verbal and written communication skills for diverse audiences
- Willingness to work variable schedules and overtime with short notice
- Continuous learning mindset and interest in expanding HR knowledge
- Familiarity with case management tools (e.g., Zendesk)
- Confidence in public speaking and presenting updates during HR meetings or calls
- Exceptional customer service orientation with a focus on delivering empathetic, professional, and solution-focused support
- Ability to maintain a positive, professional attitude in all situations
Benefits
- Medical, dental and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- A variety of other discounts and perks
Company Overview
NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast. It was founded in 1912, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.nbcuniversal.com/.
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