Accounting/Data Entry Clerk (Typist) - Remote | WFH
Join our dynamic team as an Accounting/Data Entry Clerk! In this remote role, you'll be a vital part of our operations, ensuring accurate data entry, supporting travel bookings, and delivering exceptional customer service. If you enjoy working independently, are detail-oriented, and thrive in a remote environment, we'd love to hear from you!
Key Responsibilities...
Data Entry:
Accurately input and maintain client data, booking details, and travel information in our systems.
Regularly update and verify data for accuracy and completeness.
Generate and manage reports related to bookings and customer interactions.
Travel Booking
Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.
Provide expert advice on destinations and travel services.
Manage and update booking information to match client preferences.
Resolve travel-related inquiries and issues promptly.
Customer Service
Deliver top-notch service via phone, email, and chat, addressing client needs with professionalism and empathy.
Assist with changes, cancellations, and modifications to travel plans.
Follow up with clients to ensure satisfaction and gather feedback.
Scheduling Duties
Coordinate and schedule travel arrangements, meetings, and appointments.
Maintain organized schedules and ensure timely execution of tasks.
Prepare and manage itineraries, confirmations, and travel documents.
Qualifications
Experience in a travel agent or customer service role with a solid understanding of travel industry processes.
Excellent communication skills, both written and verbal, with a customer-focused approach.
Proficiency with travel booking systems, CRM software, and other relevant tools.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Detail-oriented with high accuracy in handling bookings and scheduling.
Ability to work independently in a remote setting, demonstrating self-motivation and accountability.
Flexibility to adapt to changing priorities and resolve unexpected issues professionally.
What We Offer
Competitive Salary: Attractive base salary with performance-based incentives.
Flexible Work Hours: Enjoy the freedom to set your own schedule within a supportive framework.
Remote Work: Benefit from the convenience of working from home.
Professional Development: Opportunities for training and career growth.
Travel Discounts: Exclusive perks on travel bookings for you and your family.
Health and Wellness: Comprehensive health insurance, including dental and vision.
Retirement Plan: 401(k) plan with company match.
Paid Time Off: Generous time off, including vacation and sick leave.
Employee Assistance Program: Access to resources for personal and professional development.
Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
Team Building: Virtual events and activities to foster a collaborative work environment.
Employment Type: Full-Time
