Experienced Technical Data Manager for Customer Support and Data Curation in Self-Driving Technology – Full Time Remote Opportunity at blithequark

Introduction to blithequark and the Industry blithequark is a pioneering force in the private sector, committed to innovation and excellence in the field of self-driving technology and customer support. As a leader in the industry, blithequark is dedicated to providing exceptional service and pushing the boundaries of what is possible. The company's mission is to make a positive impact on the world through its cutting-edge technology and commitment to customer satisfaction. With a strong focus on diversity, equity, and inclusion, blithequark is an equal opportunity employer that values the unique perspectives and experiences of its employees. Job Overview The Technical Data Manager position at blithequark is a unique opportunity for a highly skilled and motivated individual to join the team and contribute to the company's mission. As a Technical Data Manager, you will be responsible for supporting the Inside Impact Community in all aspects of its Approved Crash Program, with a focus on data curation, technical data management, and customer support. This is a full-time remote position that offers a competitive salary and a comprehensive benefits package. Key Responsibilities Work planning maintenance: Develop and implement effective work plans to ensure efficient and timely completion of tasks and projects. Vehicle appearance arrangement: Coordinate and manage vehicle appearance and preparation for customer interactions and other events. Client communication and expectations: Provide exceptional customer service and support to clients, responding to inquiries and resolving issues in a timely and professional manner. Rental coordination and handoff: Coordinate and manage rental vehicle logistics, ensuring seamless handoffs and minimizing downtime. Vehicle announcements: Develop and disseminate vehicle-related announcements and communications to clients and stakeholders. Material and supplies reordering: Manage inventory and reorder materials and supplies as needed to ensure efficient operations. Repair review and delivery: Review and manage repair orders, ensuring timely and high-quality delivery of vehicles to clients. Essential Qualifications Bachelor's degree in a related field (e.g., business, communications, technology). Ability to establish and maintain effective working relationships with colleagues, clients, and stakeholders. Strong training and development skills, with the ability to train others and provide guidance and support. Ability to work independently in a remote environment with limited supervision. Microsoft Office experience, with proficiency in Word, Excel, and Outlook. Excellent written and verbal communication skills, with the ability to follow instructions and provide clear and concise information. High school diploma or equivalent required; certification from a professional school in collision repair or a related field is preferred. Must be at least 18 years old. Preferred Qualifications Experience in a related field (e.g., customer service, data management, technical support). Knowledge of self-driving technology and the automotive industry. Experience with data analysis and reporting tools, such as Excel or Tableau. Strong problem-solving and analytical skills, with the ability to think critically and creatively. Ability to work in a fast-paced environment and adapt to changing priorities and deadlines. Skills and Competencies To be successful in this role, you will need to possess a range of skills and competencies, including: Technical skills: Proficiency in Microsoft Office, data analysis and reporting tools, and other software applications relevant to the role. Communication skills: Excellent written and verbal communication skills, with the ability to provide clear and concise information to clients and stakeholders. Problem-solving skills: Strong analytical and problem-solving skills, with the ability to think critically and creatively. Time management skills: Ability to prioritize tasks and manage time effectively, with a focus on meeting deadlines and delivering high-quality results. Adaptability: Ability to adapt to changing priorities and deadlines, with a focus on providing exceptional customer service and support. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to providing our employees with opportunities for growth and development. As a Technical Data Manager, you will have access to a range of training and development programs, including: On-the-job training and mentorship. Formal training programs, such as data analysis and reporting, customer service, and technical support. Opportunities for advancement and career progression. Access to industry conferences and events. Professional development opportunities, such as certification programs and continuing education courses. Work Environment and Company Culture At blithequark, we are proud of our company culture and work environment. We believe in providing a supportive and inclusive workplace that values diversity, equity, and inclusion. Our employees are our greatest asset, and we are committed to providing them with the tools and resources they need to succeed. Some of the benefits of working at blithequark include: Competitive salary and benefits package. Opportunities for growth and development. Collaborative and supportive work environment. Flexible work arrangements, including remote work options. Access to cutting-edge technology and tools. Recognition and reward programs. Compensation, Perks, and Benefits As a full-time employee at blithequark, you will be eligible for a comprehensive benefits package, including: Competitive salary: $35-45 per year. Health insurance: Aetna PPO and HSA plans, with two medical plan options and $0 finance allowance. Family-building, fertility, adoption, and surrogacy benefits. Dental and vision plans, with options for $0 check commitment. Organization-paid Health Savings Account (HSA) contribution when enrolled in the High Deductible Aetna medical plan with HSA. Healthcare and Dependent Care Flexible Spending Accounts (FSA). LGBTQ+ care attendant services. 401(k) with company match, Employee Stock Buy Plans, and other financial benefits. Company-paid Basic Life, AD&D, short-term and long-term disability insurance. Employee Assistance Program. Disability and Time-Off (Strategic scheduling for salary positions), and Paid Holidays. Back-up childcare and parenting support resources. Intentional benefits to include: critical illness, hospital indemnity, accident insurance, theft and legal services, and pet insurance. Weight loss and Tobacco Cessation Programs. blithequark Kids program. Commuter benefits. Employee discounts and benefits program. Conclusion If you are a motivated and skilled individual who is passionate about self-driving technology and customer support, we encourage you to apply for the Technical Data Manager position at blithequark. This is a unique opportunity to join a dynamic and innovative company that is committed to making a positive impact on the world. With a competitive salary, comprehensive benefits package, and opportunities for growth and development, this is a career opportunity that you won't want to miss. Apply today and take the first step towards an exciting and rewarding career at blithequark!