Experienced Part-time Chat Specialist for Automotive and Recreational Vehicle Sales, Service, and Finance – Representing blithequark Dealer Clients and Providing Exceptional Customer Service in a Dynamic and Tech-Savvy Environment

Introduction to blithequark blithequark, a leading affiliate in the automotive and recreational vehicle industry, is seeking a highly skilled and enthusiastic Part-time Chat Specialist to join our team in College Station, TX. As a Chat Specialist, you will play a vital role in representing our dealer clients favorably online, providing exceptional customer service, and turning online conversations into leads that drive revenue for our clients. Our focus is on creating a seamless and engaging online experience for individuals inquiring about automotive and recreational vehicle sales, service, finance, and general dealership questions. Job Overview In this exciting role, you will have the opportunity to work in a relaxed yet professional and fun environment, utilizing your excellent communication skills to engage with customers, provide accurate information, and schedule appointments. As a key member of our team, you will be responsible for developing and maintaining a knowledge base of our ever-evolving products and services, capturing customer contact information for lead generation, and summarizing interactions for client review. Key Responsibilities Handle a wide variety of customer inquiries via online chat, providing timely and accurate responses to questions and concerns Provide detailed information about products and services, including features, benefits, and pricing, to help customers make informed decisions Narrow down on appointment information to schedule appointments, ensuring a seamless and efficient process for customers Develop and maintain a comprehensive knowledge base of our products and services, staying up-to-date on the latest developments and updates Capture customer contact information for lead generation and client review, ensuring accurate and timely follow-up Summarize interactions based on customer needs, providing valuable insights for client review and feedback Qualifications and Requirements To be successful in this role, you should have previous experience in retail customer service or the automotive industry, although this is not essential. You should be able to type at least 35 words per minute, with a preference for 40 words per minute or above. Basic internet and window-based computer skills are also required, along with a strong ability to multitask and adapt to change in a quick-paced work environment. Essential Qualifications Previous experience in retail customer service or the automotive industry preferred Ability to type at least 35 words per minute, with a preference for 40 words per minute or above Basic internet and window-based computer skills Strong ability to multitask and adapt to change in a quick-paced work environment Positive and professional demeanor, with excellent written and verbal communication skills Preferred Qualifications Gaming experience, which can be beneficial in developing strong multitasking and problem-solving skills Previous experience in a call center or customer service environment, which can provide a strong foundation for success in this role Knowledge of the automotive or recreational vehicle industry, which can be an asset in providing accurate and informed responses to customer inquiries Skills and Competencies To excel in this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. You should be highly organized, with strong time management and problem-solving skills, and be able to adapt to change and prioritize tasks in a fast-paced work environment. Key Skills and Competencies Excellent written and verbal communication skills, with the ability to provide clear and concise responses to customer inquiries Strong interpersonal skills, with the ability to work effectively in a team environment and build strong relationships with customers and colleagues Highly organized, with strong time management and problem-solving skills, and the ability to prioritize tasks and manage multiple projects simultaneously Ability to adapt to change and prioritize tasks in a fast-paced work environment, with a strong focus on providing exceptional customer service and driving results Career Growth Opportunities and Learning Benefits At blithequark, we are committed to providing our employees with opportunities for growth and development, both personally and professionally. As a Part-time Chat Specialist, you will have access to comprehensive training programs, which will provide you with the skills and knowledge necessary to succeed in this role. You will also have the opportunity to work with a talented and experienced team, who will provide guidance and support as you develop in your career. Training and Development Opportunities Comprehensive training programs, which will provide you with the skills and knowledge necessary to succeed in this role Ongoing coaching and feedback, which will help you to develop and refine your skills and knowledge Opportunities for career advancement, which will allow you to grow and develop in your career Work Environment and Company Culture At blithequark, we pride ourselves on our relaxed yet professional and fun work environment. Our office in College Station, TX, offers a range of amenities, including onsite dining, an onsite medical center, and a fitness center. We also offer a wide variety of sports and social leagues, which provide opportunities for employees to engage with each other outside of work and build strong relationships. Company Culture and Values A relaxed yet professional and fun work environment, which encourages collaboration and creativity A strong focus on employee well-being, with a range of amenities and benefits designed to support physical and mental health A commitment to diversity and inclusion, with a focus on creating a welcoming and inclusive work environment for all employees Compensation, Perks, and Benefits As a Part-time Chat Specialist at blithequark, you will be eligible for a range of benefits, including competitive pay, comprehensive training programs, and opportunities for career advancement. You will also have access to our onsite amenities, including dining, medical, and fitness facilities, as well as our sports and social leagues. Compensation and Benefits Package Competitive pay, which reflects your skills and experience Comprehensive training programs, which will provide you with the skills and knowledge necessary to succeed in this role Opportunities for career advancement, which will allow you to grow and develop in your career Onsite amenities, including dining, medical, and fitness facilities Sports and social leagues, which provide opportunities for employees to engage with each other outside of work and build strong relationships Conclusion If you are a motivated and enthusiastic individual with a passion for customer service and a strong interest in the automotive and recreational vehicle industry, we encourage you to apply for this exciting opportunity. As a Part-time Chat Specialist at blithequark, you will have the chance to work in a dynamic and tech-savvy environment, providing exceptional customer service and driving results for our dealer clients. With comprehensive training programs, ongoing coaching and feedback, and opportunities for career advancement, this role offers a unique opportunity for growth and development, both personally and professionally. Don't miss out on this exciting opportunity to join our team and take your career to the next level. Apply now to become a Part-time Chat Specialist at blithequark and start your journey towards a rewarding and challenging career in the automotive and recreational vehicle industry.