Experienced Metrology Operations and Customer Quality Engineer – Leading the Development of Cutting-Edge Semiconductor and Display Technologies

Introduction to blithequark Imagine being part of a global leader in materials engineering solutions, where your work contributes to the production of virtually every new chip and advanced display in the world. At blithequark, we design, build, and service cutting-edge equipment that enables our customers to manufacture the brains of devices we use every day. As the foundation of the global electronics industry, blithequark empowers the exciting technologies that connect our world, such as AI and IoT. If you're passionate about pushing the boundaries of science and engineering to make possible the next generations of technology, we invite you to join our team and Make Possible a Better Future. About the Role We're seeking an experienced Metrology Ops and Customer Quality Engineer to join our team in Austin, TX. As a key member of our engineering team, you will play a critical role in ensuring the quality and reliability of our products, while also driving innovation and customer satisfaction. Your expertise in metrology operations and customer quality will be essential in helping us maintain our position as a global leader in materials engineering solutions. Key Responsibilities Develop and implement metrology operations strategies to ensure the quality and reliability of our products Collaborate with cross-functional teams to identify and resolve customer quality issues Design and develop new metrology systems and processes to improve product yield and reduce defects Work closely with customers to understand their quality requirements and provide tailored solutions Develop and maintain quality control processes and procedures to ensure compliance with industry standards Provide technical leadership and guidance to junior engineers and technicians Stay up-to-date with industry trends and emerging technologies in metrology and quality engineering Essential Qualifications To be successful in this role, you will need: A bachelor's degree in a relevant field, such as engineering, physics, or materials science At least 4 years of experience in metrology operations and customer quality engineering Strong knowledge of metrology systems and processes, including optical and electrical measurement techniques Excellent problem-solving and analytical skills, with the ability to interpret complex data and draw meaningful conclusions Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and customers Experience with quality control processes and procedures, including ISO 9001 and other industry standards Preferred Qualifications While not essential, the following qualifications are preferred: A master's degree in a relevant field, such as engineering, physics, or materials science Experience with programming languages, such as Python or C++ Knowledge of statistical process control and design of experiments Experience with customer-facing roles, including sales and support Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously Skills and Competencies To succeed in this role, you will need to possess a range of skills and competencies, including: Technical expertise: A strong foundation in metrology operations and customer quality engineering, with the ability to apply technical knowledge to solve complex problems Communication skills: Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders Collaboration and teamwork: The ability to work effectively with cross-functional teams, including engineering, sales, and customer support Problem-solving and analytical skills: Strong problem-solving and analytical skills, with the ability to interpret complex data and draw meaningful conclusions Adaptability and flexibility: The ability to adapt to changing priorities and deadlines, with a flexible approach to work and a willingness to learn new skills and technologies Career Growth Opportunities and Learning Benefits At blithequark, we're committed to providing our employees with opportunities for growth and development. As a Metrology Ops and Customer Quality Engineer, you will have access to a range of training and development programs, including: Technical training: Opportunities to develop your technical skills and knowledge, including training in metrology operations and customer quality engineering Leadership development: Opportunities to develop your leadership skills, including training and mentorship programs Cross-functional training: Opportunities to work with other teams and functions, including sales, marketing, and customer support Industry conferences and events: Opportunities to attend industry conferences and events, including seminars and workshops Work Environment and Company Culture At blithequark, we're proud of our supportive and inclusive work culture. Our employees are our greatest asset, and we're committed to providing a work environment that is challenging, rewarding, and fun. As a Metrology Ops and Customer Quality Engineer, you will be part of a dynamic and innovative team, with opportunities to collaborate with colleagues from around the world. Compensation, Perks, and Benefits We offer a competitive salary range of $120,000.00 - $159,500.00, depending on experience. In addition to your salary, you will also be eligible for a range of perks and benefits, including: Comprehensive health insurance: Medical, dental, and vision insurance for you and your family Retirement savings plan: A 401(k) or similar plan, with company matching contributions Paid time off: Generous paid vacation and sick leave, with opportunities to take time off for holidays and special events Professional development opportunities: Opportunities for training, education, and career development, including conferences, workshops, and online courses Conclusion If you're passionate about metrology operations and customer quality engineering, and you're looking for a challenging and rewarding role with a global leader in materials engineering solutions, we encourage you to apply for this exciting opportunity. At blithequark, we're committed to providing our employees with a supportive and inclusive work environment, with opportunities for growth and development. Join our team and help us Make Possible a Better Future.