**Experienced Full Stack Customer Chat Specialist – Web & Cloud Application Support**

Remote Full-time
Are you a highly motivated and skilled individual looking for a challenging and rewarding remote job opportunity? Do you have a passion for delivering exceptional customer experiences and a knack for problem-solving? Look no further! blithequark is seeking a talented Customer Chat Specialist to join our team of remote professionals. As a key member of our support team, you will be responsible for providing top-notch customer service via live chat, helping customers resolve issues, and working collaboratively with our internal teams to ensure seamless support experiences. **About blithequark** blithequark is a leading provider of innovative solutions and services, dedicated to empowering individuals and organizations to achieve their full potential. Our company culture is built on a foundation of trust, respect, and open communication, and we are committed to fostering a work environment that is inclusive, supportive, and stimulating. As a remote employee of blithequark, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization. **Key Responsibilities** As a Customer Chat Specialist, you will be responsible for: * Handling real-time chat conversations with customers via our web-based chat system * Responding to customer inquiries in a friendly, helpful, and professional manner * Managing multiple conversations simultaneously using structured chat workflows * Utilizing templates and saved replies to maintain efficiency while personalizing your tone * Looking up customer information using our CRM tools * Flagging and escalating complicated issues to the right departments * Keeping notes for every interaction to ensure seamless follow-up and support **What You Don’t Need** * A college degree * A résumé full of buzzwords and internships * Years of experience in customer service * Any background in tech * Any specialized certifications **What You Do Need** * Typing speed of at least 40 words per minute * Professional writing style with proper spelling and grammar * Comfort using a web browser, tabs, copy/paste, and basic navigation * A desktop or laptop computer (Windows or Mac) * High-speed internet connection (minimum 10 Mbps download) * Quiet space to work uninterrupted during scheduled shifts * A positive attitude, patience, and willingness to learn fast **Why This Role Works Without a Degree** At blithequark, we believe that everyone deserves an opportunity to succeed, regardless of their educational background. We focus on what you can do, not where you went to school. Our training program is designed to help you develop the skills and expertise you need to excel in this role, and we provide ongoing support and coaching to ensure your success. **Compensation & Benefits** * Starting pay of $25/hour, with shift incentives and bonus eligibility up to $35/hour * Biweekly pay schedule via direct deposit * Paid onboarding with guided chat simulations and real-time coaching * Flexible scheduling – choose shifts that fit your life * Opportunities for performance-based raises * Referral bonuses when you bring in friends * Career path into QA, coaching, or leadership for top performers * Optional health, dental, and vision benefits for full-time team members **Work Schedule Options** * You can work part-time (minimum 15 hours per week) or build a full-time schedule * We offer shifts around the clock – early morning, daytime, evening, overnight, and weekends * Split shifts available (ex: 8–10am and 6–8pm) * You’ll set your availability each week through our internal portal **A Real Day in the Role** Imagine starting your day by pouring your coffee, logging into your dashboard, and starting to take chats. A customer needs help logging into their account – you verify their info and walk them through it. Another is asking about a charge they don’t recognize – you look it up and explain clearly. You’re managing a few chats at once, typing efficiently, and keeping each person satisfied. You take a short break mid-shift, check your chat ratings at the end of the day, and log off knowing you helped dozens of people without picking up the phone or putting on a name tag. **Real Reviews from Real Reps** * “I applied with zero experience and no degree. They trained me in under a week and I was earning full pay by Day 1. This job literally changed my life.” – Diego V., Colorado * “I always thought remote work was out of reach without a degree. But this team didn’t care where I went to school. They cared about whether I could learn—and I could.” – Keisha M., Alabama **FAQs** * Do I need a degree or certification? * Not at all. This is one of the few remote roles that genuinely doesn’t care about formal education. * Is this a phone job? * Nope. It’s 100% chat-based. You won’t be making or receiving calls. * How soon can I start? * You could be invited to training within 3–5 days if your application is approved. * What if I’ve never worked remotely? * That’s fine. We provide full support and step-by-step training to help you get started. * Will I be paid during training? * Yes. All training time is paid at the same hourly rate. * What kind of support will I get while working? * You’ll have access to real-time help from team leads and a full support library at your fingertips. **Ready to Apply?** If you’re tired of being overlooked because of a missing degree, this is your chance to earn real money on your terms. We’re actively hiring, and your learning curve is the only thing we care about.
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