**Experienced Full Stack Co-op, Airport Customer Service - Cargo Safety, Security, and Compliance – blithequark Store**

Remote Full-time
Are you a driven and detail-oriented individual with a passion for safety, security, and compliance initiatives? Do you have a strong desire to learn and contribute to the aviation industry? If so, we invite you to apply for the Experienced Full Stack Co-op, Airport Customer Service - Cargo Safety, Security, and Compliance position at blithequark Store. As a co-op, you will have the opportunity to work with our dynamic team and gain valuable experience in a fast-paced, rewarding, and dynamic environment. **About blithequark Store** blithequark Store is a leading provider of cargo services, serving companies worldwide with safe and efficient transport of a wide range of freight, including mail, live animals, and life-saving pharmaceuticals. Our Cargo division provides rate information, sells cargo space in the belly of our passenger aircraft, tracks and traces freight, and resolves customer problems. We are committed to providing exceptional customer service and ensuring the safety and security of our customers, employees, and cargo. **About the Role** As a co-op in our Cargo Safety, Security, and Compliance team, you will support the development of enhancements and improvements, propose ideas for continuous improvement in processing and tracking effectiveness, and implement project management skills and practices. You will work across business units with various stakeholders in a professional setting, provide process engineering and/or internal consulting services, and participate in data collection efforts for projects that impact cross-functional departments. You will also identify and implement improvements to existing processes to increase efficiency, productivity, and performance, and recommend ideas for new ways to provide optimal customer service and evaluate safety/compliance impact of proposed operational changes. **Key Responsibilities** * Support the Cargo Safety, Security, and Compliance team with ongoing development of enhancements and improvements * Propose ideas for continuous improvement in processing and tracking effectiveness * Implement project management skills and practices * Record results in a database and develop metrics to analyze performance * Measure and analyze current performance * Work across business units with various stakeholders in a professional setting * Provide process engineering and/or internal consulting services * Participate in data collection efforts for projects that impact cross-functional departments * Identify and implement improvements to existing processes to increase efficiency, productivity, and performance * Recommend ideas for new ways to provide optimal customer service and evaluate safety/compliance impact of proposed operational changes **Opportunities to Support** * Cargo Safety: Responsible for the Cargo Safety Management System (SMS), injury and damage investigations, occupational safety & health (OSHA) initiatives, ergonomics, employee reporting programs (ASAP), emergency response, safety recognition, and ground standards assurance. * Cargo Compliance (Regulatory): Ensures regulatory acquiescence by developing policy and procedures for global cargo operations. * Cargo Compliance (Security): Ensures that our cargo acceptance and screening operations are maintaining compliance with TSA regulations across our system, US, and non-US. * Cargo Policy & Procedure: Engages with internal and external stakeholders to ensure Cargo policies and procedures are understandable and updated in compliance with the required industry regulations. * Pharmaceuticals: Responsible for implementing a quality management system (QMS) within pharmaceuticals and other specialty cargo operations. **What You Need to Succeed** * Enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution throughout the co-op program. * Ability to work onsite in our Atlanta, GA office on a full-time basis as an undergraduate student during the following 3 alternating semesters: Spring 2026, Fall 2026, and Summer 2027. * Must be enrolled in one of the following or similar studies: Business Administration and Management, Project Management, Supply Chain Management, Logistics, Industrial Engineering, Aviation/Aeronautics/Aeronautical Science/Aviation Management/Aviation Operations, Management/Aviation Operations, Occupational Health & Safety, Aviation Safety, Information Systems. * Self-motivated, eager to accept responsibility and learn new tools and processes. * Strong project management skills with the ability to manage multiple tasks and prioritize effectively in a dynamic environment. * Must demonstrate the ability to work on multiple assignments with strict deadlines and function effectively under pressure. * Strong organizational, problem-solving skills, and verbal/written communication skills are essential. * Excellent attention to detail and exercise confidentiality of protected information. * Open-mindedness and willingness & ability to learn new skills is required. * Candidate is team-oriented and highly supportive of continuous improvement methodologies. * Must be able to work in a time-sensitive environment, be a self-starter and highly motivated. * Some travel may be required. * Must be proficient in Microsoft applications (Word, PowerPoint, Excel, Outlook). * General administrative skills which include but are not limited to scheduling meetings or in-person training, coordinating speakers and attendees, coordinating meeting logistics, taking and publishing meeting notes, and conducting post-meeting follow-up. * Must be able to work onsite in our Atlanta, GA office for the duration of the co-op rotations. * At least a 3.0 GPA on a 4.0-point scale. * Consistently prioritizes safety and security of self, others, and personal data. * Embraces diverse people, thinking, and styles. * Possesses a high school diploma, GED, or high school equivalency. **What Will Give You a Competitive Edge** * Highly motivated with the desire to learn and have a passion for safety, security operations, and compliance initiatives. * Passion for aviation or a keen interest in learning and contributing to the aviation industry is advantageous. * The degree includes a specialization in aviation, supply chain, cargo, logistics, security. * Experience with Quality Control/Quality Management Systems (QMS). * Confident in PowerPoint and presentation creation; executive decks are built regularly. * Strong presentation skills in front of leaders and large groups. Confident in Excel creation/manipulation; large data sets are regularly collated, analyzed, and reviewed. * Familiarly with airline operations. * Project management experience. **Work Environment and Company Culture** * Our team is dynamic, fast-paced, and rewarding. * We are committed to providing exceptional customer service and ensuring the safety and security of our customers, employees, and cargo. * We value diversity, equity, and inclusion and strive to create a workplace that is welcoming and inclusive for all employees. * We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. * We are committed to ongoing learning and development and offer opportunities for professional growth and advancement. **Compensation, Perks, and Benefits** * Competitive salary and benefits package. * Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. * Opportunities for professional growth and advancement. * Ongoing learning and development opportunities. * Collaborative and dynamic work environment. * Recognition and rewards for outstanding performance. **How to Apply** If you are a motivated and detail-oriented individual with a passion for safety, security, and compliance initiatives, we invite you to apply for the Experienced Full Stack Co-op, Airport Customer Service - Cargo Safety, Security, and Compliance position at blithequark Store. Please submit your application, including your resume and cover letter, through our online application system. We look forward to reviewing your application and learning more about your qualifications and experience. **Equal Employment Opportunity** blithequark Store is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is welcoming and inclusive for all employees and strive to ensure that our hiring practices are fair and unbiased.
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