**Experienced Customer Support Specialist – LATAM Region with US Experience Encouraged**

Are you a customer-centric professional with a passion for delivering exceptional support experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark's vibrant team of customer support specialists, dedicated to connecting businesses with top-notch support talent. **About blithequark** At blithequark, we're on a mission to revolutionize the way businesses interact with their customers. We believe that exceptional support experiences are the key to building lifelong relationships and driving growth. Our team of experts is passionate about empowering businesses with the tools and talent they need to succeed in today's competitive landscape. **Why Join blithequark?** As a customer support specialist at blithequark, you'll have the opportunity to work with a diverse range of clients, from innovative startups to established enterprises. You'll be part of a dynamic team that's committed to delivering exceptional support experiences, and you'll have the chance to develop your skills and expertise in a fast-paced, ever-changing environment. **Responsibilities** As a customer support specialist at blithequark, your primary responsibilities will include: * Responding to customer inquiries and complaints via phone, email, and chat in a timely and professional manner * Providing detailed information about products and services, and troubleshooting and resolving product issues and concerns promptly * Maintaining a positive and professional attitude with all customer interactions, and documenting customer interactions and solutions accurately * Collaborating with internal teams to resolve complex customer issues and improve overall support experiences * Staying up-to-date with product knowledge and industry trends to provide informed support and guidance to customers **Key Skills and Qualifications** To succeed as a customer support specialist at blithequark, you'll need: * Excellent written and verbal communication skills in English and Spanish, with the ability to communicate complex information in a clear and concise manner * A stable internet connection and a reliable computer setup, with the ability to work independently in a distraction-free home office * A positive and professional attitude with a customer-first mindset, and a strong commitment to delivering exceptional support experiences * Previous experience in customer support is a plus, but not required * Strong problem-solving skills and the ability to think on your feet, with a willingness to learn and adapt to new situations * Ability to work in a fast-paced environment with multiple priorities and deadlines **Preferred Qualifications** While not required, we encourage candidates with US experience to apply. If you've ever worked, lived, or attended school in the US or Canada, we'd love to hear from you! Your experience and perspective will be invaluable in helping us deliver exceptional support experiences to our clients. **What We Offer** As a customer support specialist at blithequark, you'll enjoy a range of benefits, including: * Competitive compensation and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options * Access to cutting-edge technology and tools * Recognition and rewards for outstanding performance **Work Environment and Culture** At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. Our culture is built on the following values: * Customer-centricity: We're passionate about delivering exceptional support experiences that meet and exceed customer expectations. * Collaboration: We believe that teamwork is essential to achieving our goals and delivering outstanding results. * Innovation: We're committed to staying ahead of the curve and exploring new ideas and technologies that can help us improve our support experiences. * Respect: We value diversity, equity, and inclusion, and strive to create a work environment that's welcoming and inclusive for all. **How to Apply** If you're a motivated and customer-focused professional with a passion for delivering exceptional support experiences, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you!