Experienced Customer Success Representative – Remote Insurance Services and Client Relations Specialist

Welcome to blithequark: Empowering Careers in Supplemental Insurance and Client Services At blithequark, we're passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of our clients. As a leader in the supplemental insurance industry, we're committed to providing top-notch service, support, and career growth opportunities for our team members. With a rich history spanning over six decades, blithequark has established itself as a stable, inclusive, and innovative organization that values its employees and rewards their hard work and dedication. About the Role: Remote Customer Success Representative We're excited to announce that blithequark is expanding its national presence, and we're looking for driven, customer-focused individuals to join our team as Remote Customer Success Representatives. As a key member of our client services team, you'll play a vital role in guiding our clients through their insurance benefit options, providing exceptional service, and building long-lasting relationships. If you're passionate about helping others, enjoy working in a fast-paced environment, and are eager to launch your career in customer success, we encourage you to apply for this exciting opportunity. No Experience? No Problem! Key Responsibilities: Connect with clients via phone, email, text, and Zoom to understand their needs, answer questions, and provide personalized support Guide customers through their benefit options, explaining features, and benefits in a clear, concise manner Update and manage client information using our internal tools and systems, ensuring accuracy, and attention to detail Provide excellent service with a solution-first attitude, resolving issues promptly, and escalating concerns when necessary Work independently while collaborating with a supportive virtual team, sharing knowledge, and best practices to drive continuous improvement What You Need to Succeed: Must be 18+ and authorized to work in the U.S. No prior experience in insurance or customer service required – we'll provide the training and support you need to succeed Strong communication skills and a professional, people-first mindset, with a passion for helping others Self-motivated and organized with good time management skills, able to work independently in a remote environment Comfortable using basic technology, including Zoom, email, and online tools, with a willingness to learn and adapt to new systems What We Offer: Fully remote role — work from anywhere in the U.S., enjoying the flexibility and convenience of a remote work arrangement Flexible schedule – full-time or part-time options, allowing you to balance your work and personal life Weekly pay with unlimited bonus potential, recognizing and rewarding your hard work and dedication Union-backed benefits, including life, health, and retirement benefits, providing you with peace of mind and financial security Comprehensive training and ongoing mentorship, supporting your career growth and development Promotion opportunities based on performance, not tenure, ensuring that your hard work and achievements are recognized and rewarded Why Join blithequark? At blithequark, we're committed to helping our team members grow both professionally and personally. We offer a supportive, inclusive culture that values diversity, equity, and inclusion, providing a welcoming environment for everyone. Our organization is built on a foundation of stability, service, and long-term career growth, with a strong focus on rewarding effort, promoting from within, and giving our team the flexibility to thrive. Career Growth Opportunities and Learning Benefits: At blithequark, we're dedicated to helping our team members achieve their career goals and realize their full potential. We offer a range of training programs, workshops, and development opportunities, designed to enhance your skills, knowledge, and confidence. Our experienced mentors and coaches will guide you every step of the way, providing feedback, support, and encouragement as you grow and develop in your role. Work Environment and Company Culture: Our virtual work environment is designed to be collaborative, inclusive, and supportive, with a strong focus on teamwork, communication, and mutual respect. We believe in recognizing and rewarding our team members' achievements, celebrating their successes, and providing a positive, uplifting work environment that fosters growth, creativity, and innovation. At blithequark, you'll be part of a dynamic, forward-thinking organization that values its employees and is committed to making a positive impact in the lives of our clients and the communities we serve. Compensation, Perks, and Benefits: We offer a competitive compensation package, including weekly pay, unlimited bonus potential, and a range of benefits, including union-backed benefits, comprehensive training, and ongoing mentorship. Our perks and benefits are designed to support your well-being, recognize your achievements, and provide you with a positive, rewarding work experience. Conclusion: If you're passionate about customer success, enjoy working in a fast-paced environment, and are eager to launch your career in supplemental insurance and client services, we encourage you to apply for this exciting opportunity. At blithequark, we're committed to helping our team members grow, develop, and thrive, providing a supportive, inclusive culture that values diversity, equity, and inclusion. Don't miss out on this chance to join our dynamic team and start your journey to success – apply today and take the first step towards an exciting, rewarding career with blithequark!