**Experienced Customer Service Representative Trainee – Insurance Industry**

At blithequark, we are an innovative Managing General Agent (MGA) that sells policies directly to consumers, delivering a world-class customer experience while embracing a dynamic work-hard-play-hard model that promotes a strong work-life balance. Our company culture is built on supporting and developing each individual on our team, fostering a collaborative and inclusive environment where everyone thrives. We're experiencing rapid growth, and we're excited to invite a self-motivated, flexible, and team-oriented individual to join our VUE (blithequark Underwriting Experience) Team as a work-from-home Customer Service Representative. As a key member of our team, you'll play a vital role in providing exceptional customer service to our valued clients through inbound phone calls, helping them navigate their policies and resolve any issues they may encounter. **What Sets Us Apart** At blithequark, we're committed to investing in our employees' growth and well-being. As a member of our team, you can expect: * **Professional Development Opportunities**: We'll support you in obtaining and maintaining your Property and Casualty License, empowering you to excel in your role. * **Competitive Compensation and Benefits**: Enjoy a competitive hourly rate of $18.00 - $20.00, plus a comprehensive benefits package, including health, dental, and vision plans, 401(k) with a company match, and paid time off. * **Flexible Work Arrangements**: Work from the comfort of your own home, with the flexibility to manage your schedule and prioritize your well-being. * **Inclusive and Supportive Culture**: Join a vibrant and inclusive workplace where your ideas matter, and you'll have the opportunity to collaborate with a group of dedicated, like-minded professionals. **Essential Responsibilities** As a Customer Service Representative Trainee, you'll be responsible for: * **Providing World-Class Customer Service**: Deliver exceptional service to our clients through inbound phone calls, resolving issues and answering questions in a timely and professional manner. * **Working Independently**: Take initiative and work with minimal supervision, using your problem-solving skills to resolve complex issues. * **Maintaining Regular Attendance**: Ensure consistent and timely attendance, meeting the needs of our clients and our team. * **Making Decisions and Problem-Solving**: Use your critical thinking skills to make informed decisions and resolve issues in a fair and ethical manner. * **Managing Stress and Composure**: Maintain a professional demeanor, even in high-pressure situations, and prioritize your own well-being. **Requirements** To succeed in this role, you'll need: * **High School Diploma**: A strong educational foundation is essential for this position. * **Designated Space and Internet Capability**: A dedicated workspace and reliable internet connection are necessary for working from home. * **Able to Pass a Background Check**: We prioritize the safety and security of our clients and employees, so a background check is required. * **Extensive Microsoft Office or G-Suite Experience**: Proficiency in Microsoft Office or G-Suite is essential for this role. * **2 Years of Customer Service Experience**: A proven track record of providing exceptional customer service is necessary for this position. **Why Join blithequark?** At blithequark, you'll be part of a team of innovators and visionaries who are revolutionizing the insurance industry. Here, you'll have the opportunity to: * **Engage in Groundbreaking Projects**: Collaborate on projects that are reshaping the insurance landscape and making a real impact. * **Collaborate with a Dedicated Team**: Work with a group of like-minded professionals who share your passion for delivering exceptional customer service. * **Experience a Culture that Prioritizes Growth and Development**: Join a workplace that values your growth and well-being, offering opportunities for professional development and career advancement. **Perks and Benefits** As a member of our team, you can expect: * **Health, Dental, and Vision Plans**: Comprehensive health insurance to support your well-being. * **Amazing Work-Life Balance**: Enjoy 4 weeks of paid time off, plus 9 paid company holidays and 2 floating holidays. * **401K Programs with Employer Match**: A retirement savings plan that helps you build a secure financial future. * **Personal Assistant Programs**: Support in maintaining a healthy work-life balance and prioritizing your personal well-being. **Equal Opportunity Employer** blithequark is an equal-opportunity employer, committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. We're dedicated to creating an inclusive and supportive workplace where everyone can thrive. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Join our team and be part of a dynamic and innovative company that's shaping the future of the insurance industry. **Apply Now** To apply for this role, please visit our website and submit your application. We look forward to welcoming you to our team!