**Experienced Customer Service Representative – Remote Impact Client Support Delegate**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark's team as an Experienced Customer Service Representative – Remote Impact Client Support Delegate. In this role, you will play a critical part in supporting the Inward Body Shop in all aspects of its Approved Impact Program, working closely with Client Guarantee Trained professionals and the Body Shop to ensure seamless vehicle repair and customer satisfaction. **About blithequark** blithequark is a leading innovator in the automotive industry, dedicated to pushing the boundaries of what is possible. Our commitment to excellence, customer satisfaction, and employee development has earned us a reputation as one of the most respected and admired companies in the sector. We are proud to offer a dynamic, inclusive, and supportive work environment that fosters growth, creativity, and collaboration. **Job Highlights** * **Location:** Remote * **Company:** blithequark * **Start Date:** Immediate openings available * **Compensation:** A competitive salary * **Position:** Experienced Customer Service Representative – Remote Impact Client Support Delegate **Job Details** * **Hiring Organization:** blithequark * **Post Name:** Customer Service Representative * **Qualifications:** Bachelor's Degree * **Industry:** Private * **Employment Type:** Full Time * **Work Hours:** 8 Hours * **Salary:** $25/Hour * **Locations:** Indianapolis, USA **About This Job** As an Experienced Customer Service Representative – Remote Impact Client Support Delegate, you will be responsible for providing exceptional customer service, working closely with the Inward Body Shop to ensure seamless vehicle repair and customer satisfaction. Your key responsibilities will include: * **Work planning support:** Collaborate with the Body Shop to plan and coordinate work activities, ensuring efficient and effective use of resources. * **Client communication and coordination:** Establish and maintain positive relationships with clients, responding to their inquiries and concerns in a timely and professional manner. * **Vehicle appearance arrangement:** Work with the Body Shop to arrange for vehicle appearance, including twist and CCC organization appearance. * **Rental coordination and hand off:** Coordinate with clients to arrange for vehicle rentals and ensure smooth hand-offs. * **Material and supplies reordering:** Reorder materials and supplies as needed to support vehicle repair and maintenance. * **Fix survey and conveyance:** Conduct surveys to ensure vehicle repairs meet quality standards and arrange for conveyance to clients. **What You'll Bring** To succeed in this role, you will need to bring the following skills and qualifications: * **Bachelor's Degree in Crash Fix or related field:** A degree in Crash Fix or a related field is preferred, but not required. * **Excellent written and verbal communication skills:** You must be able to communicate effectively with clients, colleagues, and management, both in writing and verbally. * **Ability to work independently in a fast-paced environment:** You will be working in a dynamic, fast-paced environment, and must be able to prioritize tasks and manage your time effectively. * **Microsoft Office experience:** Experience with Microsoft Office is preferred, but not required. * **Ability to train others:** You should be able to train and mentor colleagues as needed. * **Comfortable working in a crash shop environment:** You must be comfortable working in a crash shop environment, which can be physically demanding and stressful at times. **Why Join blithequark?** At blithequark, we offer a dynamic, inclusive, and supportive work environment that fosters growth, creativity, and collaboration. We are committed to employee development and offer a range of benefits, including: * **Competitive salary:** We offer a competitive salary and benefits package to our employees. * **Opportunities for growth and development:** We are committed to employee development and offer opportunities for growth and advancement. * **Inclusive and supportive work environment:** We strive to create a work environment that is inclusive, supportive, and respectful of all employees. * **Flexible work arrangements:** We offer flexible work arrangements, including remote work options, to support work-life balance. **Take the Next Step** If you are a customer service professional with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Apply now and let's discuss how you can become a vital part of our success story.