**Experienced Customer Service Representative – Part-time Opportunity at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join our team at blithequark, a Fortune 4 organization dedicated to revolutionizing the healthcare industry. **About blithequark** At blithequark, we're committed to making a meaningful difference in the lives of our customers. As a leading provider of innovative healthcare solutions, we're constantly pushing the boundaries of what's possible. Our team of dedicated professionals is passionate about delivering exceptional customer experiences, and we're seeking like-minded individuals to join our ranks. **Job Summary** We're currently recruiting part-time Customer Service Representatives to join our team in Monroeville, USA. As a Customer Service Representative, you'll play a critical role in helping our customers navigate their healthcare plans, providing personalized support and guidance to ensure they receive the best possible care. If you're a motivated, customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Respond to inbound calls and answer questions from customers regarding their healthcare plans, including medication coverage, prescription benefits, and mail-order prescriptions * Provide personalized support and guidance to customers, helping them to better understand their coverage and options * Utilize your knowledge and expertise to offer solutions and recommendations that improve customer satisfaction and outcomes * Collaborate with internal teams to resolve customer issues and concerns * Participate in ongoing training and development programs to enhance your skills and knowledge **Work Environment and Culture** As a part-time Customer Service Representative at blithequark, you'll enjoy a dynamic, fast-paced work environment that's designed to support your success. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a culture that's inclusive, supportive, and empowering. **Work from Home Flexibility** We offer work-from-home flexibility for those who meet our requirements. Our telecommute program includes: * Maintaining your own internet connection with approved speed requirements * Working from a secure, distraction-free workspace * Successful completion of our comprehensive training program **Preparation and Training** We're committed to ensuring your success in the role, which is why we offer an extensive preparation program that includes: * Local training of approximately 1.5 months * Hands-on learning experiences * Mentorship and guidance from experienced team members * Independent modules and leadership commitment from day one **Schedule and Availability** We offer part-time schedules starting at 20 hours per week, with days off and hours varying to accommodate business needs. Our site hours are 6am-11pm local time, 7 days a week. **Required Qualifications** * 2 years of experience in client-facing roles (e.g., call center, retail, customer support, hospitality industry, military experience) * PC proficiency in Windows-based applications **Preferred Qualifications** * Associate's degree or equivalent experience * Ability to issue settlements in a positive, constructive way * Comfortable interacting with customers in a patient, supportive manner that demonstrates a genuine concern for improving customer satisfaction * Unwavering commitment to consistency and adherence to scheduling principles * Ability to show patience and compassion, and express confidence and certainty * Strong customer service skills, including empathetic phone behavior and excellent communication skills * Strong oral, interpersonal, and relational skills **Compensation and Benefits** As a part-time Customer Service Representative at blithequark, you'll enjoy a competitive hourly rate of $26/hour. We also offer a range of benefits, including: * Comprehensive training and development programs * Opportunities for career growth and advancement * Collaborative, supportive work environment * Flexible scheduling to accommodate your needs **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please visit our website to learn more and submit your application.