**Experienced Customer Service Representative – National Campaigns Unit – FULLY REMOTE**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two calls are ever the same? If so, we invite you to join blithequark's National Campaigns Unit as a Customer Service Representative, working from the comfort of your own home. **About blithequark** As a leader in the industry, blithequark is dedicated to helping clients navigate the complexities of shareholder communications. Our team of experts provides critical support to public companies, ensuring that their voices are heard and their interests are represented. With a strong commitment to excellence and a passion for innovation, we're shaping the future of customer service and beyond. **Job Summary** As a Customer Service Representative on our National Campaigns Unit team, you'll play a vital role in delivering exceptional shareholder communications to our clients. You'll work closely with our internal clients, including Computershare and Georgeson, to provide timely and accurate responses to shareholder inquiries. Your primary responsibility will be to engage with investors, address their concerns, and provide clear, concise information about our clients' positions. **Key Responsibilities** * Respond to inbound, outbound, and email inquiries from shareholders, providing accurate and timely information about our clients' positions * Engage with investors, addressing their concerns and providing clear, concise information about our clients' positions * Collaborate with internal clients, including Computershare and Georgeson, to ensure seamless communication and support * Participate in contested proxy meetings, providing critical support to our clients and their shareholders * Develop and maintain a deep understanding of our clients' positions, policies, and procedures * Stay up-to-date on industry trends, regulatory requirements, and best practices in shareholder communications * Work collaboratively with our team to achieve shared goals and objectives **Essential Qualifications** * High School Diploma or GED required * 6-7 months of call center, customer service experience (data entry experience a plus) * Good speaking voice and ability to communicate effectively with investors * Ability to read and correct grammar/English speaking * Strong problem-solving skills and ability to think critically * Excellent time management and organizational skills * Ability to work independently and as part of a team **Preferred Qualifications** * Experience working in a fast-paced, dynamic environment * Knowledge of shareholder communications, proxy solicitation, and corporate governance * Familiarity with industry trends, regulatory requirements, and best practices in shareholder communications * Strong analytical and problem-solving skills * Ability to work in a virtual environment and maintain a high level of productivity **Equipment Requirements** * Windows 10 or 11 (no Lenex, Chrome, MAC, etc.) * USB headsets (no wireless) * Dual monitors (benefited but not required) * Ability to come off mute when called on, materials open, and participate in chat when asked to complete a task * Internet Speed: 50 download/ 10 upload **Pay and Benefits** * Competitive hourly rate: $20.00 * Comprehensive benefits package, including: + Medical, dental & vision + Critical Illness, Accident, and Hospital + 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available + Life Insurance (Voluntary Life & AD&D for the employee and dependents) + Short and long-term disability + Health Spending Account (HSA) + Transportation benefits + Employee Assistance Program + Time Off/Leave (PTO, Vacation or Sick Leave) **Work Environment** This is a fully remote position, allowing you to work from the comfort of your own home. As a member of our team, you'll have the flexibility to work independently and manage your time effectively, while still being part of a dynamic and supportive team. **Application Deadline** This position will be accepting applications until December 25, 2024. Don't miss your chance to join our team and make a real difference in the world of shareholder communications. **About blithequark** We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. blithequark is an Allegis Group company. **Equal Opportunity Employer** blithequark is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.