Experienced Customer Service Associate for blithequark Locker+ Locations – Delivering Exceptional Support and Convenience to Our Valued Customers

Introduction to blithequark At blithequark, we are dedicated to making the return and pickup of packages convenient for our customers at our Locker+ retail locations. We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Associates. As a key member of our team, you will play a vital role in delivering exceptional support and convenience to our valued customers. Our associates are the face of blithequark, and we are looking for individuals who are passionate about providing top-notch service, have an up-for-anything attitude, and thrive in an ever-changing environment. Job Overview As a blithequark Locker+ Customer Service Associate, you will be responsible for receiving, picking, and stowing customer orders, processing returns, and preparing for delivery. You will also assist customers with questions, work through problem-solving scenarios, and maintain a clean, safe, and organized workspace. Our associates are expected to be flexible, adaptable, and able to work in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Key Responsibilities Receive, pick, and stow customer orders, process returns, and prepare for delivery Assist customers with questions and concerns in a professional and courteous manner Work through problem-solving scenarios for customers, providing solutions and alternatives as needed Maintain a clean, safe, and organized workspace, adhering to blithequark's high standards Manage responsibilities for a Locker+ location, including opening and closing the site Use technology such as smartphones and handheld devices to sort, scan, and prepare orders Receive truck deliveries and ensure accurate and efficient processing of orders Physical Requirements As a blithequark Locker+ Customer Service Associate, you will be required to perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation. You will also be required to stand and walk during shifts lasting up to five hours, with or without reasonable accommodation. Additionally, you may be required to use carts, dollies, hand trucks, and other gear to move items around, and go up and down stairs (where applicable). What it's like at blithequark Locker+ Locations At blithequark, we prioritize the safety and well-being of our associates. Our Locker+ locations are designed to provide a safe and comfortable working environment, with minimal noise levels and comfortable temperatures. You will be working behind a counter, interacting with customers, and sorting packages. Depending on the location, you may be working in a retail store, a freestanding location, or a partner retailer. Work Environment Our work environment is dynamic and fast-paced, with a focus on teamwork and collaboration. We encourage open communication, feedback, and continuous improvement. As a blithequark associate, you will be expected to be flexible, adaptable, and able to work in a rapidly changing environment. We offer a relaxed dress code, with a few rules to follow for safety, and provide comfortable, closed-toe shoes and protective safety footwear (where required). Why You'll Love blithequark At blithequark, we offer a range of benefits and perks to support your career goals and well-being. We have jobs that fit any lifestyle, state-of-the-art workplaces, and teams that support and listen to our associates. Our company-driven initiatives and benefits include: Schedule flexibility, with options for full-time, reduced-time, or part-time work Shift options, including overnight, early morning, day, evening, and weekend shifts Anytime Pay, allowing you to instantly cash out up to 70% of your earnings after your shift State-of-the-art facilities, with modern warehouses and clean, well-organized workspaces Safety protocols and protective gear to ensure your well-being A culture of inclusivity, diversity, and equity, with a range of DEI programs and affinity groups Opportunities for career advancement, with free training and development programs, and tuition support options Requirements To be considered for this role, you must: Be at least 18 years old Have the ability to understand and adhere to all job requirements and safety guidelines in English Be able to perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week How to Get Started If you are passionate about delivering exceptional customer service and are looking for a dynamic and fast-paced work environment, we encourage you to apply for this exciting opportunity. You can begin by applying above, or visit our website to learn more about our hiring process and benefits. If you have a disability and need an accommodation during the application and hiring process, please visit our website or contact our Applicant-Candidate Accommodation Team (ACAT) for support. Equal Employment Opportunity blithequark is committed to a diverse and inclusive workplace, and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Conclusion Join our team at blithequark and become a part of a dynamic and fast-paced work environment that prioritizes customer service, teamwork, and continuous improvement. As a blithequark Locker+ Customer Service Associate, you will have the opportunity to make a real difference in the lives of our customers, while also developing your skills and advancing your career. Apply now and take the first step towards an exciting and rewarding career with blithequark!