**Experienced Client Services Advisor – Disney Institute (Remote, Work From Home)**

Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? Look no further than this exciting opportunity to join the Disney Institute as a Client Services Advisor. As a key member of our team, you will play a vital role in supporting our projects and events, ensuring that our clients receive the highest level of service and satisfaction. • *About blithequark** For over 35 years, blithequark has been a leader in providing business expertise to organizations around the world. Our Disney approach is built on a foundation of strong business knowledge, representative commitment, and quality service. We offer a range of services, including professional development, coaching, and consulting, to help our clients achieve their goals and improve their performance. Our mission is to deliver world-class, engaging stories and meaningful content that inspires and motivates our members from around the globe. • *The Role** As a Client Services Advisor, you will be the primary point of contact for our clients and partners, ensuring that their expectations are met and exceeded. You will work closely with our project teams to provide support and guidance, utilizing your exceptional communication and problem-solving skills to resolve any issues that may arise. Your attention to detail and ability to multitask will be essential in managing multiple portfolios and on-site learnings, including face-to-face and online training programs. • *Key Responsibilities** • Build and maintain positive relationships with clients, partners, and internal stakeholders, ensuring that their needs are met and exceeded. • Provide on-site support for face-to-face growth opportunities at the Walt Disney World Hotel, including project coordination and logistics. • Facilitate and participate in client and internal meetings, maintaining accurate records of conversations, deadlines, and communications. • Collaborate with project teams to ensure the timely and efficient delivery of high-quality products and services to clients. • Proactively identify and address potential issues to keep projects on track. • Monitor project progress and resource allocation, working with cross-functional teams to meet time constraints. • Support both face-to-face and online learning programs, ensuring that they are delivered to the highest standard. • Maintain regular communication with internal partners and external vendors regarding work status, quality control, cost management, and deadlines. • Utilize project management and vendor management systems to manage work orders, track production, transportation, and receipt of materials. • Manage allocated projects, providing regular updates on a case-by-case basis. • Capably navigate multiple computer systems to ensure data accuracy and consistency. • *Essential Capabilities** • 1+ years of experience building positive relationships with employees, clients, vendors, partners, and other functional units. • Proven ability to manage multiple projects, assignments, and deadlines, prioritizing tasks and providing support for programs at the Walt Disney World Hotel. • Flexible and adaptable, with the ability to work in a team and independently as needed. • Excellent verbal and written communication skills. • Strong organizational and critical thinking skills, with attention to detail and a commitment to quality. • Ability to handle confidential information with discretion and integrity. • Self-motivated and able to initiate tasks independently, with minimal supervision. • Capable of making decisions within established guidelines. • Proficient in Microsoft Windows environment, including Microsoft Outlook, Teams, Word, Excel, and PowerPoint. • Willing to learn new software applications as required. • Possession of a valid FL Driver's License (Class C) with a clean driving record showing five (5) years of prior safe driving. • *Favored Capabilities** • Past experience working at the Walt Disney World Resort or other areas within Disney Experiences or Disney Brand Experiences. • Experience providing on-site functional support for projects and events. • Multilingual, with proficiency in Spanish/Portuguese a plus. • Demonstrated experience working with senior leaders or other high-level stakeholders. • Proficiency in Smartsheet, WorkFront, Siebel, DSCS, WebBEO, and Certainty. • Ability to work with diverse stakeholders and communicate effectively in a variety of settings. • Experience following directives from leaders in disparate areas or time zones. • Skilled in communication through platforms like Teams, Zoom, and other virtual tools. • *Required Education** • Associate's degree or equivalent work experience. • *Favored Education** • Bachelor's degree in Business Administration, Communications, Project Management, or related field or equivalent work experience. • *About Working at blithequark** blithequark is an equal opportunity employer, committed to providing a work environment that is inclusive and respectful of all employees. We offer a range of benefits and perks to support our employees' physical, emotional, and financial well-being. These include health and savings benefits, educational opportunities, and unique perks that only blithequark can offer. Learn more about our benefits and perks at https://jobs.blithequark.com/benefits. • *How to Apply** If you are a motivated and customer-focused professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please visit our website at https://iremote.grstudy1.com/register-candidate/ to submit your application. We look forward to hearing from you! Apply to this job