**Experienced Client Coordinator – Customer Support Representative at blithequark**

Remote Full-time
Join the esteemed team at blithequark, a renowned leader in the packaging industry, where innovation meets dedication to customer satisfaction. For over 77 years, blithequark has been committed to the success of its extended family, customers, employees, and the industry as a whole. As a Client Coordinator, you will be an integral part of this dynamic team, working closely with clients to understand their business needs and provide tailored solutions to strengthen their operations. **About blithequark** blithequark has a rich history that spans over seven decades, with humble beginnings in a Los Angeles garage. Founded by brothers Ernie and Charles Wilson in 1946, the company has consistently delivered customized service to its customers, always finding innovative solutions to meet their needs. Today, blithequark is a nationwide company with a strong presence in the packaging industry, and we're excited to welcome talented individuals like you to our team. **Job Summary** We're seeking an experienced Client Coordinator to join our team in Reno, NV. As a Client Coordinator, you will be responsible for establishing strong relationships with clients, understanding their business needs, and providing them with additional product offerings to enhance their operations. You will work closely with Client Relationship Managers (CRMs) and other support staff to ensure seamless communication and exceptional customer service. **Key Responsibilities** * Establish and maintain strong relationships with clients, understanding their business needs, order history, and other relevant information * Provide clients with additional product offerings aimed at strengthening their businesses * Coordinate routine interactions between clients, CRMs, and other support staff to ensure exceptional customer service * Utilize Microsoft Office (e.g., Word, Excel) to manage client data and documents * Communicate effectively with internal and external stakeholders, both verbally and in writing * Manage large volumes of emails from multiple accounts simultaneously * Maintain a high level of organization, attention to detail, and self-motivation **Essential Qualifications** * High School Diploma or General Education Degree (GED) * Familiarity with and experience using Microsoft Office (e.g., Word, Excel) * Strong clerical skills, including data entry and document organization * Basic computational skills, including converting fractions to decimals, division, multiplication, etc. * Ability to communicate effectively with internal and external stakeholders, both verbally and in writing * Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously * Highly organized, self-starter, who is detail oriented * Friendly, professional, helpful, and willing to participate in various company activities **Preferred Qualifications** * 2+ Years of Customer Service Experience * Working knowledge of Enterprise Resource Planning (ERP) systems **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities * High level of organization and attention to detail * Self-motivated and proactive approach to work * Friendly, professional, and helpful demeanor **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees' growth and development. As a Client Coordinator, you will have opportunities to: * Develop your skills and knowledge in customer service, sales, and marketing * Work closely with experienced professionals in the packaging industry * Participate in training programs and workshops to enhance your skills and knowledge * Take on new challenges and responsibilities as you grow in your role **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service and working together to achieve our goals. We offer a flexible schedule, competitive pay, and a range of benefits to support your well-being and success. **Compensation, Perks, and Benefits** * Competitive hourly rate: $23.00 - $24.00 per hour * Comprehensive benefits package, including: + 401(k) + Dental insurance + Flexible schedule + Health insurance + Paid time off + Vision insurance * Opportunities for career growth and professional development * Collaborative and supportive work environment * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch soon to discuss your qualifications and next steps. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.
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