**Experienced Bilingual Customer Service Representative – Multilingual Support & Order Fulfillment**

Are you passionate about delivering exceptional customer experiences and fluent in both English and Spanish? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark, a leading distributor of shipping, industrial, and packaging materials, as a Bilingual Customer Service Representative. **About blithequark** blithequark is a family-owned company with a rich history of innovation and customer-centricity. With over 9,000 employees across 13 locations, we're committed to providing our customers with the best possible experience. As a Bilingual Customer Service Representative, you'll be part of a team that's dedicated to delivering legendary service and exceeding customer expectations. **Job Summary** As a Bilingual Customer Service Representative, you'll play a vital role in processing customer orders and inquiries in a collaborative call center environment. You'll communicate with customers over phone, email, and chat, helping them navigate our website and online ordering system. With a focus on product and solutions expertise, you'll become a trusted resource for customers, answering product, pricing, and shipping questions quickly and confidently. **Responsibilities** * Process customer orders and inquiries in a collaborative call center environment using world-class technology * Communicate with customers over phone, email, and chat, providing exceptional service and support * Help customers navigate blithequark's website and online ordering system * Become a product and solutions expert, answering product, pricing, and shipping questions quickly and confidently * Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction **Minimum Requirements** * High school diploma or equivalent; Bachelor's degree preferred * Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers * Bilingual (English / Spanish) – fluent in both verbal and written forms **Benefits** * Complete health insurance coverage and 401(k) with 6% employer match that starts day one * Multiple bonus programs * Paid holidays and generous paid time off * Tuition Assistance Program that covers professional continuing education * Employee Perks: + Best-in-class, clean, modern facilities + First-class fitness center and beautifully maintained walking paths **Work Environment & Culture** * On-site position with a dynamic, fast-paced work environment * Collaborative team culture with a focus on customer satisfaction and employee growth * Opportunities for professional development and career advancement * Recognition and rewards for outstanding performance and contributions **Compensation & Perks** * Competitive hourly rate: $25 - $29 per hour * $2 Shift Differential * Comprehensive benefits package, including health insurance, 401(k), and tuition assistance * Paid holidays and generous paid time off * Employee Perks, including a first-class fitness center and beautifully maintained walking paths **How to Apply** If you're passionate about delivering exceptional customer experiences and fluent in both English and Spanish, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an Equal Employment Opportunity (EEO) employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. **Job Type** Full-time **Location** Dallas, TX **Industry** Shipping, Industrial, and Packaging Materials **Job Category** Customer Service & Support **Experience** Customer Service: 1 year (preferred) **Education** High school diploma or equivalent; Bachelor's degree preferred **Language** English, Spanish (fluent in both verbal and written forms) **Work Schedule** Monday - Friday, 12:30 PM to 9 PM (after training) **Benefits** * Complete health insurance coverage * 401(k) with 6% employer match * Multiple bonus programs * Paid holidays and generous paid time off * Tuition Assistance Program * Employee Perks **Salary** $25 - $29 per hour **Apply Now** [Insert contact information or online application link]