Dental Scheduling Coordinator - Hybrid or Virtual

Salary: $25-$35 per hour Scheduling Coordinator Drive Patient Retention. Optimize Preventive Care. Work from Anywhere. Garland Davis, DDS is a high-performing, privately-owned dental practice committed to serving 10,000 patients a year with exceptional care. Were currently seeking a Scheduling Coordinator who understands how to build a strong recall system, manage the flow of the schedule, and support our mission of reducing oral diseasewhile creating a seamless and welcoming experience for every patient. This is not a passive scheduling role. Youll be responsible for driving hygiene retention, identifying opportunities for care, and ensuring the schedule reflects our commitment to clinical excellence and operational efficiency. What Youll Do Manage daily and long-term scheduling strategy for hygiene and restorative care Reappoint hygiene patients to ensure long-term oral health and continuity of care Monitor unscheduled treatment and overdue recall, proactively reaching out to re-engage patients Fill last-minute cancellations with urgency while maintaining productive days Ensure schedule supports production goals, provider preferences, and patient convenience Track key performance metrics (reappointment %, recall %, same-day fills, etc.) Maintain clear, detailed documentation of all patient contact and scheduling efforts Communicate daily with clinical and front office teams to ensure smooth transitions and clear expectations Represent the practice with professionalism in all interactionsphone, text, email, and video What Youll Offer Minimum 5 years of experience in general dentistry scheduling (required) Strong understanding of recall systems, block scheduling, and patient retention strategies Comfortable communicating across multiple platforms (calls, texts, emails, video) Detail-oriented with excellent time management, follow-up, and prioritization skills Proficient in dental software and recall/reporting systems Bilingual (English/Spanish) highly Confident presenting availability, following up with unscheduled patients, and collaborating with clinical providers Tech-proficient and able to work independently in a fast-paced virtual environment Comfortable being on camera and in video meetings throughout the day Position Details This position is open to both remote (1099 contractor) and hybrid (W2 employee) candidates. Remote (1099) Fully virtual Flexible within business hours (EST) $25$35/hr based on experience 4% performance bonus on total office collections Paid training and mentorship Hybrid (W2) 23 days per week in our Laurel, MD office Full-time employee status with benefits Same pay and bonus structure Access to full medical, dental, vision, 401(k), PTO, and other employee benefits About Our Practice We are a privately owned, -for-service practice with 8 operatories and more than 9,500 active patients. We are in-network with only three PPOs and do not accept Medicaid or HMO plans. Our focus is on delivering clinically excellent care with integrity and efficiency. The team is high-performing, collaborative, and committed to systems that drive growth and results. We operate with clarity, compassion, and a strong commitment to accountability across every role. This includes scheduling. Youre a Strong Candidate If You: Take ownership of the schedule and understand how it drives clinical success Communicate proactively, think critically, and follow through consistently Know how to build patient trust with every interactioneven virtually Are ready to grow with a team that values your contribution and holds a high standard If youre ready to support the mission, drive retention, and deliver a schedule that works for both patients and providersapply today. Were not looking for someone to answer phones. Were looking for someone to own the system.