Clinical Consultant Pharmacist, Health Plans Sales and Retention - Remote in Philadelphia, PA
About the position Responsibilities • Identifies opportunities for clinical program up-sell • Clearly communicates analytical and reporting needs to supporting departments • Identifies and creates opportunities to manage trend and add OptumRx products • Supports sales and marketing including participating in UR sales activities as needed • Supports RFPs (tier analyses, formulary disruptions, answer questions) • Supports Implementations (presenting on formulary disruptions or discussing clinical programs) • Participates in health fairs and other member events • Stays aware of and provides clinical market intelligence to clients • Communicates drug information to clients and responds to plan-specific clinical inquiries • Analyzes and interprets benefit designs • Makes clinically sound recommendations to clients based on trend • Comprehends and effectively explains formulary and clinical program changes to clients • Collaborates with account management to provide clinical aspects of client quarterly reviews • Provides superior clinical consultation and clinical account management with a focus on client satisfaction, client retention, and trend management • Provides education for clients, pharmacists, members, and physicians per contractual requirements • Formulates and delivers client recommendations based on available data • Incorporates treatment and practice guidelines into client presentations including up-selling opportunities • Effectively manages client objections to new programs and required changes • Collaborates with clients to establish achievable but aggressive clinical program goals • Facilitates ongoing maintenance of client custom formulary and utilization management updates • Identifies opportunities to increase efficiency • Mentors clinical coordinators, as needed Requirements • Bachelor of Science in Pharmacy or PharmD • Current and unrestricted Pharmacist license in the state of Pennsylvania • 3+ years of experience working as a licensed pharmacist • 3+ years of clinical account management pharmacist experience • Experience working for a PBM or Health Plan in a client-facing role with external clients • Experience developing and delivering formal presentations to clients • Proficient skills in Microsoft Office, Power Point, Excel, Word, Teams, OneNote, and Outlook • Permanent residence within a commutable distance to the Philadelphia, PA area • Ability to travel locally up to 30% Nice-to-haves • Formulary analysis experience • Experience contributing to the Request for Proposal (RFP) process • Experience participating in Finalist presentations • Experience working with Commercial Self-Funded clients Benefits • Comprehensive benefits • Career development opportunities • Diversity and inclusion culture