Client HR Operations Analyst job at PrestigePEO in Melville, NY
Title: Client HR Operations Analyst Location: Melville, NY; US Full Time Entry Level Job Description: To be successful in this role, candidates must have the ability to learn and follow multiple processes, collaborate as a team, and eventually to assist w process improvement and training others. Roles and Responsibilities: Maintain PTO plan set up and trouble shooting in HRIS System Execute bulk employee data imports into HRIS Maintain system configurations for new client set ups Handle complex system uploads for new and existing clients Provide demonstrations on HRIS platforms for new operations team members Understand and utilize reporting tools Act as escalation point for system configuration issues relating to: PTO Employee portal Onboarding Act as escalation point for user end system items relation to: Employee onboarding completion Employee portal access Be first among group to receive training on department wide tasks to become resource moving forward. Maintain Unemployment Claims delegation process Updates processes as necessary for knowledge base maintenance Support growth and use of CRM through contributing to changes and enhancements Provide support for special projects as needed When not working on above tasks, continue to: Support the administration of Leaves of Absence paperwork CRM Case Management Maintain Employee File audits Maintain LMS platform administration Review & process employee file changes Set up & processing of E-Verify Maintain process for employee termination notes & separation forms Follows and suggest updates to processes as necessary Experience & Skills: Bachelor’s degree preferred Minimum of 2 years’ experience in a related capacity Strong Microsoft Office skills specifically in excel Experience training others Experience with process improvement Experience with HRIS Systems preferred Worked in Salesforce a plus Strong analytical, research, and problem-solving skills Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality Effective communication skills, both verbal and written Salary range is up to $60,000 based on experience. This role is Hybrid, 3 days in the office, work from home 2