Amazon Account & Marketplace Coordinator / E-Commerce

About Alabaster Alabaster is one of the most exciting and fast-growing companies in faith-based publishing today. Founded in Los Angeles, we create beautiful and compelling Christian products — integrating thoughtful design, theological depth, and cultural relevance to help people engage with faith in meaningful ways. What began as a Kickstarter campaign in 2016 has grown into a brand that has sold over 1 million Bibles and books — helping to pioneer a new category in Christian publishing where design and spiritual depth go hand in hand. You’ll find our products everywhere — from TikTok Shop and Barnes & Noble to independent bookstores and major Christian conferences across the country. Our titles regularly appear on multiple Amazon Best Sellers lists, backed by over 5,000 five-star reviews. We've been featured by The Washington Post, Fox Business, and Christianity Today, and Alabaster has made six appearances on the Inc. 5000 list of fastest-growing private companies. At the heart of it all is our 16 person team — a mission-driven, creatively brilliant group of people who care deeply about doing work that matters. We’re building a culture of creativity, excellence, and impact — and we’re just getting started. If you're excited about creating high-quality, design-forward products that inspire people — we’d love to meet you. The Opportunity Our vision is to see all humanity experience God as beautiful — and we believe the future of Christian formation must be creative, accessible, and shaped by culture-makers who care deeply about both truth and creativity. Over the next 10 years, we’re building Alabaster into a category-defining Christian brand — one that spans across more than just book publishing. We’re assembling a world-class team of builders, storytellers, and operators to make that vision real — people who are hungry to grow, grounded in purpose, and ready to create products that inspire generations. If you're looking for a once-in-a-decade opportunity to help shape the future of faith and culture — we’d love to meet you. At Alabaster, You’ll Enjoy • Ownership and Impact: You’ll be trusted to take ownership of your work and make meaningful contributions from day one. We move fast, stay scrappy, and make decisions that drive real results — with plenty of room for initiative and leadership. • A Purpose-Driven Team: We’re not just here to sell books — we’re here to build something that matters. Every team member plays a role in shaping products that people love, share, and grow with. You’ll join a team that cares deeply about craft, culture, and impact. • Top-Tier Team, Grounded in Values: You’ll work alongside thoughtful, talented people who lead with humility and believe relationships matter. We’re proud of our culture — shaped by people who go above and beyond, care deeply, and show up fully. • Real Results, Not Just Vibes: Alabaster has a 95% employee retention rate, a 5-star Glassdoor review, and has made six appearances on the Inc. 5000 list of fastest-growing private companies. We’re not just a great place to work — we’re a great team doing great work. The Role Alabaster Co. is seeking a Amazon Marketplace Coordinator to manage and optimize our Amazon Seller Central and Vendor Central accounts. The ideal candidate has 2–4 years of experience in e-commerce operations, Amazon advertising (PPC), and product listing optimization. You’ll oversee everything from FBA inventory and keyword strategy to ad performance and A+ Content, helping drive Alabaster’s marketplace growth. Key Responsibilities Drive Amazon Marketplace Performance and Growth • Oversee the day-to-day performance of Alabaster’s Amazon Seller Central and Vendor Central accounts, ensuring sales growth, profitability, and brand consistency. • Analyze sales velocity, ad spend, and account health daily to identify trends, opportunities, and risks. • Develop and execute Amazon growth strategies that include pricing, bundling, keyword targeting, and advertising optimization. Manage FBA / FBM Inventory and Catalog Health • Maintain FBA and FBM inventory levels to ensure best-sellers stay in stock and slow-moving products are effectively repositioned or bundled. • Partner closely with Operations and Demand Planning to forecast needs, track inbound shipments, and prevent stockouts or overages. • Create and maintain accurate product listings, SKUs, and ASINs to ensure a seamless experience across Amazon and NetSuite. Optimize Product Listings, Keywords, and A+ Content • Lead ongoing product detail page (PDP) optimization—including imagery, copy, and keywords—to drive organic visibility and conversion. • Collaborate with the Brand team to launch new imagery and A+ Content for seasonal campaigns and product launches. • Monitor listing suppressions, reviews, and account health alerts, coordinating with the Customer Experience team to resolve issues quickly and protect brand reputation. Execute Amazon Advertising and Search Strategy • Partner with our agency (Bullseye) to manage and optimize Amazon Advertising (PPC) campaigns across Sponsored Products, Brands, and Display. • Conduct keyword research and maintain a living database of high-value search terms (e.g., Bible study, devotional, Christian gifts, women’s Bible study) to inform targeting. • Review ad performance and adjust bids, budgets, and creative assets based on ROAS and ACOS performance. Lead Seasonal Promotions and Product Launches • Plan and execute major seasonal promotions including Prime Day, Cyber Week, and Holiday Deals, submitting Lightning Deals and coupons to meet deadlines. • Coordinate Sellico campaigns and new product launches, ensuring all assets—PDPs, A+ Content, imagery, and ads—go live accurately and on time. • Track category and keyword trends throughout the year to anticipate search demand shifts and adjust content and ad strategy proactively. Must-Haves • 2–4+ years of Amazon experience, specifically managing Seller Central or Vendor Central accounts at a DTC, CPG, or e-commerce brand. • Proven ability to drive sales growth and optimize profitability through marketplace strategy, advertising, and inventory management. • Hands-on experience with Amazon PPC, keyword optimization, and performance tracking (ACOS, ROAS, TACOS). • Strong understanding of FBA and FBM inventory workflows, from forecasting to restock planning to virtual bundling. • Excellent command of product listings, A+ Content, and Brand Registry — ensuring content accuracy and visual excellence. • Proficiency in Excel/Google Sheets, and comfort using analytics or reporting tools (Looker Studio, Helium10, JungleScout, etc.). • A proactive mindset — you catch issues before they become problems and communicate clearly across departments. • Strong organizational and time-management skills; you can juggle campaigns, launches, and content updates with precision. Nice-to-Haves • Experience working with third-party advertising agencies or internal PPC teams. • Familiarity with NetSuite, CoreSource, or Edelweiss for inventory and listing management. • Understanding of D2C and wholesale/retail distribution (Ingram, Shopify, Amazon, etc.). • Creative eye for on-brand product presentation and content strategy. • Passion for mission-driven brands and resonance with faith-based creative work. Dealbreakers • Limited Amazon experience (less than 1 year or no direct Seller Central/Vendor Central exposure). • Overly corporate or passive approach — this role requires agility, ownership, and adaptability. • Discomfort with numbers, data analysis, or detail-oriented work. • Poor follow-through or communication gaps when coordinating across multiple teams. • Overly “big company” mindset that struggles in a nimble, startup environment. What We Offer: • The expected salary range for this position is $68,000 to $75,000 per year, depending on experience. • Exceptional health coverage (medical, dental, vision) with 99% of premiums covered by us. • A 401(k) plan with a 3% salary contribution from us, enroll after six months. • Generous paid time off (PTO) and paid holidays. • Enjoy various stipends for work and wellness, and a generous 85% discount on company products. • A collaborative, mission-driven, and growth-oriented work environment. • Opportunity to directly impact the financial strategy of a rapidly growing e-commerce company.